E-911 Utilizes RapidSOS Aid Callers In An Emergency – (TN)

by | Jun 22, 2022 | Comm Center News

For emergency responders, information and data can mean the difference between life and death. Since its implementation in the United States in 1968, the 911 system has become more sophisticated and informative to first responders.

According to Pam Tolley, the Director of Henderson County’s E911 system, another service, RapidSOS, can provide even more valuable information from the caller.

Lemoore Police waiting on equipment for new dispatch building (CA)

by | Jun 21, 2022 | Comm Center News

 

The Lemoore Police Department has replaced a parking lot next to its Fox Street station with a multi-agency dispatch building, yet it remains empty as the agency waits for the necessary equipment.

“It’s been an exercise in frustration,” said Captain Margarita Ochoa, who said that construction on the 2,240-square-foot building is finished. She could not, however, say when the equipment would arrive.

 

 

New Orleans 911 Call Center Expands Capabilities with AWS Cloud Services (LA)

by | Jun 21, 2022 | Comm Center News

Disaster and Disease Strained Old 911 Call Center Operations

It hasn’t been an easy couple of years for the Big Easy. In recent times, eight hurricanes have hit the city, the American COVID-19 pandemic was jump-started during Mardi Gras 2020 and the Hard Rock Hotel collapsed downtown. Add to that a spike in violent crime, and Morris has had his hands full.

The old-fashioned 911 phone system sagged under the load, and public safety departments aren’t known for being cutting-edge when it comes to technology.

A fix is coming to failures in Quad-City 911 system (IL) (IW)

by | Jun 21, 2022 | Comm Center News

When a witness called 911 around the time of the fatal crash on the I-74 bridge pedestrian path, the dispatcher couldn’t hear her.

In the May 22 call, the dispatching center in Milan had transferred the caller to the dispatching center in Davenport.

“Ma’m, I can’t hear you at all,” the Scott Emergency Communications Center, SECC, dispatcher told the caller.