911 Center Installs New Phone System – (MO)

Lisa McCool-Rataczak, director of the McDonald County 911 Center, reported the center replaced its phone system early this year.

The new system is more redundant, has more features and is more customizable to the individual, making the screen more comfortable to look at for 12 hours for the dispatcher, she said.

Man Sentenced To Prison For Threatening Emergency Dispatch | (MI)

Caller placed approximately 143 calls, tied up sheriff’s dispatch line for three hours

          GRAND RAPIDS, MICHIGAN — U.S. Attorney Mark Totten today announced that Jonathan Joshua Munafo, 35, most recently of Winter Park, Florida, was sentenced by U.S. District Judge Janet T. Neff to 24 months in prison and three years’ supervised release for threatening emergency dispatch personnel and tying up an emergency phone line for three hours.

Local dispatcher gets statewide award (ID)

SANDPOINT — Amber Lindsey originally wanted to be a police officer.

An injury derailed those plans prompting her to switch her plans to dentistry. It was then a friend told her about a position at Bonner County Dispatch. Lindsey, then 20, got the job where she has been for the past 13 years.