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New 911 questions from operators in Richmond won’t slow response time, officials say (VA)

by AllThingsECC.com | Oct 11, 2022 | Comm Center News

RICHMOND, Va. (WWBT) – Inside Richmond’s Emergency Communication Center, 911 call-takers are now prompted to ask each caller a series of questions depending on the situation.

New Richmond 911 system aims to change call-taking, improve emergency response (VA)

by AllThingsECC.com | Oct 11, 2022 | Comm Center News

A new system to improve emergency response will change the way Richmond callers provide information to 911 beginning this week.

The Richmond Department of Emergency Communications went live with the new protocol system at 10:00 AM on October 10th.

 

City of Cincinnati expands emergency alert system – (OH)

by AllThingsECC.com | Oct 10, 2022 | Comm Center News

CINCINNATI (WXIX) – A new emergency alert system is being used to notify Cincinnati residents if there is an active threat.

The expansion to the CincyAlert system will now send a message if there is an active situation of either potential or confirmed danger in a public place, Cincinnati City Manager Sheryl Long announced Monday.

Woah? Apple iPhone 14 Crash Detection Activates On Roller Coasters – (OH)

by AllThingsECC.com | Oct 9, 2022 | Comm Center News

Joanna Stern, a reporter for the Journal, said she was provided six recordings of iPhone crash-detection-triggered calls by the Warren County Communications Center. These calls were triggered by iPhones of people on rides at the Kings Island amusement park, outside of Cincinnati, Ohio.

Workers’ comp awarded to 911 dispatcher diagnosed with PTSD | (IA)

by AllThingsECC.com | Oct 7, 2022 | Comm Center News

In a divided decision, the Supreme Court of Iowa reversed the ruling of the Scott County district court denying workers’ compensation benefits to a 911 dispatcher diagnosed with PTSD.

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