Man Sentenced To Prison For Threatening Emergency Dispatch | (MI)

Caller placed approximately 143 calls, tied up sheriff’s dispatch line for three hours

          GRAND RAPIDS, MICHIGAN — U.S. Attorney Mark Totten today announced that Jonathan Joshua Munafo, 35, most recently of Winter Park, Florida, was sentenced by U.S. District Judge Janet T. Neff to 24 months in prison and three years’ supervised release for threatening emergency dispatch personnel and tying up an emergency phone line for three hours.

Local dispatcher gets statewide award (ID)

SANDPOINT — Amber Lindsey originally wanted to be a police officer.

An injury derailed those plans prompting her to switch her plans to dentistry. It was then a friend told her about a position at Bonner County Dispatch. Lindsey, then 20, got the job where she has been for the past 13 years.

City Addressing Emergency Call Center Staff Shortages and Wait Times with Pay Incentives (TX)

The City of Austin is planning to make salary adjustments leading to more pay for some existing 911 Call Takers and Police Dispatcher staff to address pay compression that resulted from the recent Living Wage increase. These efforts, combined with stipends and the development of a Citywide recruitment campaign, support the retention of existing employees and aim to assist in filling staff vacancies at Austin Police Department’s emergency call center.