All calls for emergency services (Police, Fire, EMS) are processed through a unified communications center. The communications center houses both Spokane Regional Emergency Communication employees (SREC) and SPD dispatchers. The change comes as both SPD and SREC seek to maximize the efficiency of limited resources while dealing with increased workloads.
“It is advanced technology in the 911,” Michele Abbott, communications and training coordinator for the Kansas 911 Coordinating Council, said. “That’s where you get the Next Generation 911 labeling.”
First responders are at the core of our communities. Emergency medical officials treat those in pain. Firefighters carry victims to safety. Emergency managers marshal resources. 9-1-1 call takers field distress calls day and night. Law enforcement officials make sure our neighborhoods remain safe.
On October 28, we recognize their sacrifices and contributions on Honoring the Nation’s First Responders Day.
The Danbury Police Department family mourns the unexpected passing of dispatcher Martin Robert “Bob” Nelson on October 24, 2022. Since 2014 Bob has worked for the IXP Corporation, the company contracted to provide public safety dispatching services for the City. He was one of IXP Danbury’s original hires.
Lisa McCool-Rataczak, director of the McDonald County 911 Center, reported the center replaced its phone system early this year.
The new system is more redundant, has more features and is more customizable to the individual, making the screen more comfortable to look at for 12 hours for the dispatcher, she said.
