Heeding the calls of angry Jersey City 911 emergency dispatchers, the City Council has backed off—at least for now—from a city administration proposal to rehire Princeton-based IXP Corp. to complete “initial workshops, technology assessment and gap analysis” at a cost of $213,085.
TUCSON, Ariz. (KGUN) — Tucson’s Emergency Communications Center is the second-largest 911 call center in Arizona, on average receiving more than 40,000 calls per month. It relays calls to TPD, South Tucson Police and eight fire and EMS agencies.
This week, the center received a critical upgrade to help call takers and dispatchers now and in the future.
In an effort to address critical staffing shortages within the Buncombe County 911 Call Center, the Board of Commissioners approved a pay stipend during its meeting on March 21. As the County grapples with high call volumes, an understaffed call center reliant on outside agencies to maintain operations, and long call and response times, we are working on a variety of initiatives aimed at reducing the volume of nonemergency calls, bolstering dispatcher recruitment and retainment, and other measures to help alleviate the volume of work.
The Tucumcari Quay emergency communications center reported the 911 system was experiencing issues statewide. They made the announcement on its Facebook page. KOAT has confirmed with the Department of Homeland Security that a message posted on that Facebook page is a hoax.
The Association of American Railroads (AAR), in partnership with emergency management agencies in Sumner County, Tennessee, have piloted the addition of AskRail data to their emergency management dispatching system to ensure all first responders have accurate, timely information in the event of a rail emergency.
