RCC holds 9-1-1 telecommunications conference – (NC)
LUMBERTON — Robeson Community College welcomed many 9-1-1 telecommunicators to its campus recently for the NENA Center Manager Certification Program Conference.
Apache Junction Police: SPIDR Tech to improve communications with 911 callers (AZ)
The Apache Junction Police Department recently implemented a new tool, SPIDR Tech, to enhance communications with 911 callers, reporting parties and crime victims, as well as gather feedback about interactions with the agency.
Inside Kern County’s high-tech Emergency Operations Center (CA)
Flooding over the past week has prompted several evacuation orders and warnings in places all over Kern County. Although the face of the emergency response are the workers who arrive on the scene to help, there are many people who work behind the scenes to ensure they are sending that help where people need it most.
Dispatcher shortages across metro Atlanta could affect how quickly you get help in an emergency (GA)
COBB COUNTY, Ga. — 911 call centers across metro Atlanta are shorthanded, and that could leave families vulnerable during life-or-death moments.
911 dispatchers hoping to get designated as first responders through HB 291 (FL)
911 dispatchers are the first people to answer the call when there’s an emergency, but they’re not considered first responders like their peers.
