Apple is starting to collect information from dispatchers working in 911 call centers about incorrect calls from skiers’ iPhones triggered by Emergency SOS and Crash Detection.
The introduction of the Crash Detection feature for the iPhone 14 and Apple Watch has led to a rise in calls to emergency services, with false positives leading to unnecessary calls and pulling attention from real emergencies.
Making false 911 calls is something police frown upon for many reasons.
More than anything else, it pulls officers away from real emergencies and police situations, wasting valuable time and resources.
911 service for people across Michigan was down Tuesday leaving people to find a new way to reach out for help. This is the second time in the past few months 911 services were down and the Wexford County Central Dispatch says it could happen again.
Virginia lawmakers in both chambers will consider adding 911 dispatchers to the list of first responders who are able to file workers compensation claims for post-traumatic stress disorder on presumption that an event witnessed at work caused their mental ailment, according to a pair of bills filed in the last week.
A New York 911 dispatcher reportedly took a call about a man being fatally shot during a noise dispute, not knowing that it was her husband who had been killed.
“The girl who was dispatching, she said, ‘Can you give the supervisor this job?’ ” Junita Reed-St. Clair, who was finishing her shift just as her 39-year-old husband, Dillon St. Clair, was killed in a longtime noise dispute with their neighbor upstairs.
“So I gave the number of the job, not knowing that it was my husband. I spoke to [my husband] maybe an hour or two before.”
