Kimberly Wilson never saw herself working in emergency services, but since becoming a 911 dispatcher in Montgomery County two years ago, she found her calling and never looked back.
Members of the Little Rock Board of Directors on Tuesday were told that the city’s 911 communications personnel picked up approximately 70% of calls within 20 seconds so far this year, a rate that falls below national benchmarks.
Last year, approximately 79% of calls were answered in 20 seconds or less, according to a presentation delivered to city board members during a meeting Tuesday.
SUPERIOR, WI. (Northern News Now) – Anytime someone calls 911, it’s likely one of the worst days of their life.
But a newer trend known as ‘swatting,’ has people prank calling in false emergencies in communities across the country.
Heeding the calls of angry Jersey City 911 emergency dispatchers, the City Council has backed off—at least for now—from a city administration proposal to rehire Princeton-based IXP Corp. to complete “initial workshops, technology assessment and gap analysis” at a cost of $213,085.
TUCSON, Ariz. (KGUN) — Tucson’s Emergency Communications Center is the second-largest 911 call center in Arizona, on average receiving more than 40,000 calls per month. It relays calls to TPD, South Tucson Police and eight fire and EMS agencies.
This week, the center received a critical upgrade to help call takers and dispatchers now and in the future.
