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Osage County Sheriff’s Office to implement Emergency Medical Dispatch (OK)

by AllThingsECC.com | Apr 23, 2023 | Comm Center News

TULSA, Okla. (KTUL) — Osage County Sheriff Eddie Virden proudly announced the sheriff’s office will be implementing Emergency Medical Dispatch in the near future.

EMD involves the combination of telecommunication skills and medical knowledge.

As Metro scrambles to fill 911 center vacancies, wait times lengthen for callers (NV)

by AllThingsECC.com | Apr 23, 2023 | Comm Center News

The Las Vegas police department is scrambling to fill employee vacancies at its 911 center as wait times lengthen in recent months.

From April 2022 through February, Metro Police met its standard of answering 90% of its 1.1 million emergency calls within 10 seconds. But it missed the standard in December at 85% and in February at 76%.

Emergency dispatchers in St. George honored for reducing time on response calls (UT)

by AllThingsECC.com | Apr 21, 2023 | Comm Center News

ST. GEORGE — The Order of Hermes is a recognition granted to those dispatchers who are the fastest at what they do, and in doing so, help save the lives of others when seconds matter most.

West Chester woman says 911 hung up on her during medical emergency (OH)

by AllThingsECC.com | Apr 19, 2023 | Comm Center News

WEST CHESTER, Ohio — A woman in West Chester is asking for answers after 911 dispatchers hung up on her twice during a medical emergency.

911 centers are adopting livestream video to improve public safety (C0)

by AllThingsECC.com | Apr 19, 2023 | Comm Center News

A growing number of 911 centers across the country are utilizing livestream video to enhance public safety. First responders say they expect it to be revolutionary in the coming years. 

911 Communications Manager Brad Riggin at the Boulder Police Department in Colorado explains how it works.

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