Emergency dispatching is changing, and charging.
Currently, those who call 911 still have to provide information in exactly where they are to get help. But in about two years they will know “what floor you’re on.”
Objective: The purpose of this qualitative study was to determine the effects of occupational identity on the psychological needs of emergency telecommunicators on and off the job, as well as to learn their recommendations for improvements which would strengthen psychological well-being both onsite and offsite.
TAMPA, Fla. (WFLA) — Tampa Fire Rescue is back online after a faulty dispatch server jilted operation for two days.
Fire Chief Barbara Tripp confirmed the computer-aided dispatch (CAD) experienced a server hardware failure. The agency had to revert to a manual dispatch system in the meantime.
KANSAS CITY, Mo. — It turns out a simple change to Kansas City’s 911 emergency system that could alleviate long wait times and worker shortages may not be so easy after all.
Members of the Public Safety Communications Users Meeting said they are not able to make a recommendation as to whether a prompt should be added to Kansas City’s 911 system.
