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911 Emergency Dispatch leaving Clear Creek County, switching to Jeffcom911 (CO)

by AllThingsECC.com | Nov 21, 2023 | Comm Center News

The Jefferson County Communications Center Authority Board of Directors recently agreed to provide emergency communications services for neighboring Clear Creek County. 

911 call center says its misidentified crossing before derailment of Chicago-bound Amtrak train (MI)

by AllThingsECC.com | Nov 20, 2023 | Comm Center News

NEW BUFFALO, Mich. (AP) — A 911 call center on Monday took some responsibility for an Amtrak train derailment last week in southwestern Michigan, saying it misidentified a crossing and contacted a different railroad to warn that a car was stuck on tracks.

Carjacking witness told by dispatcher ‘police wouldn’t be responding’ (WI)

by AllThingsECC.com | Nov 17, 2023 | Comm Center News

An older Milwaukee woman says she was outraged after calling 9 1 1 to report carjacking and was told there would be no police response

Parents can sue over baby’s death they blame on 911 dispatcher (WV)

by AllThingsECC.com | Nov 14, 2023 | Comm Center News

CHARLESTON, W.Va. (Legal Newsline) – The parents of a five-week-old infant who can sue a West Virginia county for what they claim is a 911 dispatcher’s bad advice to drive the baby to a hospital instead of waiting for an ambulance to arrive.

After notable misstep, City Council looks to improve Philly’s 9-1-1 response system (PA)

by AllThingsECC.com | Nov 14, 2023 | Comm Center News

After the high profile mishandling of a 911 call hours before a mass shooting in Philadelphia’s Kingsessing neighborhood, City Council’s Committee on Public Safety held a hearing on Tuesday intended to look at problems and possible solutions to issues in the city’s 911 dispatch system.

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