She’s ‘on the radio when all hell breaks loose’: SIRCOMM dispatcher receives state award (ID)

JEROME — On a daily basis, 911 dispatchers handle calls that can be surprising or shocking.

Angel Hunsaker, a dispatcher with Southern Idaho Regional Communications Center, received a different kind of surprise when she received the Telecommunicator of the Year award on Oct. 29.

“I was super excited and shocked,” Hunsaker said.

Hunsaker was nominated as the 2019 Idaho Chapter of the Association of Public-Safety Communications Officials… 

County 911 coming closer to allowing texts for help (OH)

WARREN — Hundreds of texts pleading for help in 2007 as a gunman made his way through the Virginia Tech campus were sent to 911, only to disappear into the ether.

The tragedy left emergency responders wondering if more lives could have been saved if the messages had been answered by trained dispatchers and then passed on to law enforcement, Ernie Cook, director of the Trumbull County 911 Center, said.

A vision for the next generation of 911 services… 

County commissioners accept resignations, approve promotions (PA)

LOCK HAVEN — The Clinton County commissioners approved several personnel items at Thursday’s meeting.

They include the resignations of Truancy Outreach Worker Erin Kunes of Children and Youth Services, effective Nov. 22; part-time clerk typist Michelle Bechdel who worked in the prothonotary’s office, effective Nov. 11; Juvenile Probation Officer Brittany Bickhart, effective Nov. 29, and Probation Officer Jordan Bartges, effective Nov. 20.

The commissioners also approved the promotion of Hunter Peters… 

Cocke County honors dispatcher (TN)

COCKE COUNTY, Tenn. (WVLT) — On November 7, the Cocke County E-911 team took to social media to honor one of their retired dispatchers who passed away in early November.

According to their post, Sandy Bradshaw passed away following a battle with an illness.

Bradshaw was a dispatcher for the Cocke County Sheriff’s Office for more than 20 years…

Public Safety Department dispatch center in Flagstaff closes (AZ)

FLAGSTAFF, Ariz. (AP) — A northern Arizona dispatch center has closed after the state Department of Public Safety had trouble recruiting employees.

The department announced the closure earlier this year. The last dispatch from the center came in mid-October.

Department spokesman Bart Graves said the center had 29 full-time positions with benefits, about half of which were filled when the decision…