LEWIS, N.Y. —
Helping the public by answering the phone is what Michelle Maddox does as a New York State Police communications specialist.
“We have to handle incoming calls. Sometimes they are crisis calls,” Maddox said.
These men and women keep tense situations calm giving responding officials time to get to areas across the North Country.
“We are kind of a liaison between the public and the troopers in order to facilitate their work out on the road…
Groton — A dispatcher’s handling of a 911 call early Thursday morning helped facilitate the delivery of a healthy baby, police said.
Glen Riffe, a dispatcher at the Groton Emergency Communications Center, took the call about 3:33 a.m. from a residence in Navy housing where a woman was in active labor, according to Paul Gately, deputy chief of the Groton Town Police Department. Riffe determined that childbirth…
JONESBORO, Ark. (KAIT) -When Mississippi County residents dial 911 Friday they will be speaking to a dispatcher in Jonesboro. Jeff Presley, Jonesboro & Craighead 911 director, said all calls to Mississippi County’s emergency service will be rerouted to the city of Jonesboro. The problem has been isolated to an AT&T network issue…
PHOENIX — With women only making up roughly 14% of the Phoenix Police Department, an expo is being held Saturday that aims to recruit more females to the force.
The Phoenix Police Women’s Health and Fitness Expo will highlight the women part of the organization, including officers, detectives, and 911 call dispatchers.
“It’s definitely a more male-dominated field, but I do think that is changing…
By Sarah Calams
The Boulder, Colorado, lab tests FirstNet-compatible devices and applications before their deployment in the field.
Imagine a firefighter is battling a massive wildfire and she has to check in with her fellow firefighters regarding changing wind conditions. But when she attempts to contact them, the connection is virtually non-existent.
This scenario is, without a doubt, dangerous. It could also lead to life-threatening results.
That’s why when the Boulder Mountain Fire Protection District (BMFPD) — a volunteer department made up of about 60 firefighters — visited the FirstNet Authority offices in Boulder, Colorado, their purpose was to not only prove the importance of clear communication but also expose the difficulties they sometimes face while ensuring crews’ safety on scene.
This article was written by Sarah Calams and appears in efficientgov.com dated November 7, 2019.
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