KANSAS CITY, Mo. — It turns out a simple change to Kansas City’s 911 emergency system that could alleviate long wait times and worker shortages may not be so easy after all.
Members of the Public Safety Communications Users Meeting said they are not able to make a recommendation as to whether a prompt should be added to Kansas City’s 911 system.
VIGO COUNTY, Ind. (WTHI) -Vigo County 911 has had trouble staying on line. Since last week, the phone lines have gone down several times. Its something local dispatchers are prepared for, despite the inconvenience.
Issues with its provider has left dispatch unable to make or receive calls. County leaders say the problem has caused quite the headache.
Seattle, Bell County Texas, and Crawford County, Pa., are the latest to implement TMA’s Automated Secure Alarm Protocol.
The Glenview Public Safety Dispatch Center is using a new artificial intelligence program to help train new and seasoned 911 dispatchers to handle almost every emergency scenario that the job may throw at them, officials said.
“This is a game changer in the ‘911′ world,” said Brent Reynolds, director of public safety and support services for the village of Glenview.
(KRON) — Issues continue to plague the city of Oakland’s 911 system. After failing Thursday, the automated system failed for a second time Saturday and was down for hours. However, residents and the city’s police union say the issues have been going on a lot longer than that.
