Delaware County’s 911 Center certified among the tops in the nation (PA)

by AllThingsECC.com | Sep 7, 2023 | Comm Center News

Delaware County’s 911 Center is one of the best in the nation, officially.

Delaware County Emergency Services Director Timothy Boyce announced that the county’s 911 Emergency Services Center had met all of the requirements and was officially designated as nationally certified by the Association of Public Safety Communications International’s Agency Training Program certification.

South Sound 911 launches first 911 Community Academy – (WA)

by AllThingsECC.com | Sep 6, 2023 | Comm Center News

Pierce County residents can learn about the inner workings of their local 911 center through participation in the South Sound 911 Community Academy. The no-cost academy is scheduled from Oct. 3 to Nov. 7 and will host sessions on Tuesdays, 6:30 – 8 p.m., at South Sound 911.

Lee Commissioners award contract for Emergency Operations Center expansion (FL)

by AllThingsECC.com | Sep 5, 2023 | Comm Center News

The Lee Board of County Commissioners voted Tuesday to award a contract for a two-story, 36,873 square-foot addition to the existing Emergency Operations Center at 2675 Ortiz Ave., Fort Myers.

Carrollton and Neighboring Cities Introduce Livestream 911 Calls (TX)

by AllThingsECC.com | Sep 5, 2023 | Comm Center News

The minutes a 911 caller spends on the phone with an operator are often filled with frenzy and uncertainty. Attempts to describe an emergency can easily leave out key details that would help first responders know exactly what they’re responding to. A handful of North Texas cities have introduced new technological elements to their 911 service designed to make their emergency responses more specialized, efficient and effective.