Tribal Nations Share FirstNet Success Stories

Theron Rutyna from the Red Cliff Band of Lake Superior Chippewa said when he first climbed the 300-foot tower cellphone tower on his reservation and looked out over Lake Superior he felt “vastness of the United States and Indian Country.” Rutyna, the tribe’s IT director, also said cell coverage has improved significantly — up to 80% of his nation’s lands in “nowhere Wisconsin,” as he said, are now covered, after the tribe had worked to build a tower since 2004with the photographic negative true (80% of the reservation not covered)…

Accomplishing Distinction: Emergency Medical Dispatch (Qatar)

Accomplishing Distinction: Emergency Medical Dispatch (Qatar)

Is an Emergency Medical Dispatcher a professional?

The short answer is, YES! The more complicated answer is … yes, but it is an unrecognized profession.

Until now.

The state of Qatar, a small but influential nation in the Middle East that will soon host the World Cup in 2022, has brought distinction and respect to the field of emergency dispatch by reclassifying and professionalizing Emergency Medical Dispatchers (EMDs). The Hamad Medical
Corporation Ambulance Service (HMCAS), the national ambulance service in Qatar…

NENA Announces Establishment of the NG9-1-1 Interoperability Oversight Commission (N9OC)

Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.

NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide…

 

Complaint filed over 911 call (Canada)

A well known Edmonton LGBTQ advocate has filed a human rights complaint against the Edmonton Police Service ( EPS), saying an employee who took her 911 call last year repeatedly misgendered her and assumed her friend, who is also a trans woman, was a sex worker.

Marni Panas filed a complaint with the Alberta Human Rights Commission Tuesday.

Panas says during the first call, the 911 dispatcher called her “sir,” despite being corrected. Panas made a second, more troubling call to police…

Join NENA in Honoring the Work of 9-1-1 Professionals During 9-1-1 Education Month

Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…