911 dispatcher honored for helping hiker who collapsed (NH)

CONCORD, N.H. (AP) — A 911 dispatcher who provided CPR instructions for over an hour to a woman whose husband had a medical emergency while hiking in the White Mountains has been honored as a Dispatcher of the Year.

Bethany Drew has been with New Hampshire’s Division of Emergency Services and Communications for over five years. She recently received recognition from the International Academies of Emergency Dispatch…

League of Minnesota Cities 911 Dispatcher Job in Mankato, MN

General Duties:
The City of Edina currently has an opening for two Full-Time 9-1-1 Police/Fire Dispatchers. Dispatch is a critical link in the delivery of police, fire and medical services. This position is responsible for receiving and prioritizing all emergency 9-1-1 and non-emergency requests for service and for notifying appropriate personnel and equipment for the cities of Edina and Richfield…

NG9-1-1 Guide for 9-1-1 Authorities Now Available

NENA’s NG9-1-1 Guide for 9-1-1 Authorities is an easy to understand, high-level overview of the components of Next Generation 9-1-1 (NG9-1-1), specifically written for 9-1-1 authorities. The components and building blocks of NG9-1-1 are presented at a high level, with step-by-step call-flow diagrams. This provides 9-1-1 authorities with simple explanations along with links to specification documents containing additional detail. Information is also provided on some transitional services, such as text-to-9-1-1, as well as a brief explanation of FirstNet…

Public Safety Radio Project Nears Completion (GA)

The Public Safety Radio Communications System includes upgrades to the Camden County E911 Center along with three new towers and equipment installation at a fourth site with goal of providing county-wide coverage for all public safety radios, including Camden County Fire Rescue, Camden County Sheriff’s Office, Kingsland Fire and Police Departments, and St. Marys Fire and Police Departments… 

How FirstNet® and the Internet of Things Helped an Ambulance Company Stay One Step Ahead of the COVID-19 Outbreak

By Scott Yates, CEO, First Call Ambulance

NASHVILLE, TN – When COVID-19 hit, businesses had to find new ways to operate. With most of our employees working on the front lines of healthcare, the need to protect staff and patients was clear.

Our company, First Call Ambulance, is a medical transportation company, providing both emergency and non-emergency ambulance transportation. We are a certified, veteran-owned small business with 350 employees and more than 60 ambulances serving middle and east Tennessee. We respond to more than 50,000 calls a year for emergency and non-emergency ambulance transportation. READ MORE