Webinar on Improving Communications Skills Announced for May 27

Using Empathy to Improve Your Communications Skills
Wednesday, May 27 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Not a member? Join today to receive access!
Click here to register!

The ability to communicate effectively is an essential skill for successful careers and relationships ? even more so in 9-1-1. In this webinar, we?ll talk about how dispatcher communications impact the call and the response. We will discuss how each call impacts TCs physically and emotionally, as well as how you can make each call successful by learning to hear yourself and by being aware of what you actually say.

Escambia County Names Indiana Man As New Public Safety Director (FL)

Escambia County has named Jason Rogers as the new director of Public Safety.

His responsibilities to include oversight of daily operations and planning for long- term improvements for Escambia County EMS, Emergency Management, county dispatch and 911 center, the Pensacola Beach Lifeguards, the county medical director, as well as Escambia County Fire Rescue’s combination career and volunteer division…

Local communications center show appreciation for dispatchers (MO)

COVID-19 has delayed many things, including showing appreciation for dispatchers, some of those who deserve it most.

National Public Safety Week is celebrated the second week of April, however, COVID-19 made it difficult to show appreciation during that time.

“We’ve had to social distance here, so that definitely affected us and our ability for our entire team to be together to celebrate,” Jill Murphy, supervisor in the Communication Center and terminal agency…

DIRECTOR OF PUBLIC SAFETY – RED LAKE BAND OF CHIPPEWA INDIANS (MN)

VACANCY ANNOUNCEMENT

DIRECTOR OF PUBLIC SAFETY

RED LAKE BAND OF CHIPPEWA INDIANS

Open: May 18, 2020

Closing: June 15, 2020 @ 3:00 p.m.

To plan, develop, budget and implement a comprehensive law enforcement and criminal activity prevention program for the Tribe. This involves complex and diverse activities and functions including the consideration of short and long range tribal goals and priorities for the prevention…