Dispatchers to receive CPR training under proposed state bill (MA)

WORCESTER – A single piece of legislation, if passed, could save as many as 500 lives a year in Massachusetts, according to a UMass Memorial Medical Center doctor.

Joseph Sabato, a emergency medicine doctor, said that when a heart attack happens, it’s critical to start cardiopulmonary resuscitation within 90 seconds. As time marches on, so do the victim’s chances for survival, he said…

Public Safety: Future of Dispatch, Cybersecurity

Emerging advancements in dispatch technology have provided public safety agencies with new and exciting capabilities. As 9-1-1 command centers acquire these next-generation products, the next logical step is to maximize efficiencies by integrating them with external data sources.

If only it were that simple.

Integration with external data sources requires opening up your organization’s computer infrastructure to these outside entities—and to outside threats. Attacks on public safety agencies can be devastatingly effective, from data theft to complete system incapacitation…

911 dispatchers request to be recognized as first responders (OR)

Dispatchers from the John Day Emergency Communications Agency asked Grant County Court to pass a symbolic resolution recognizing dispatchers as first responders in Grant County.

Dispatcher Cammie Haney said a bill in Congress that would reclassify dispatchers as first responders instead of office administrative support workers passed in the United States House of Representatives but has stalled in the Senate…

New dispatcher on the line in Grant County (OR)

Christmas morning, kids wake up as excitement fills the air at the chance to open gifts with family — a feeling comparable to when Darian Maynard returned to the Grant County dispatch center to begin her work as the new dispatcher.

Maynard recently graduated after three weeks at the Oregon Department of Public Safety Standards and Training where she learned techniques for stress management, civil liability, ethics, criminal law, overview of fire-rescue and law enforcement operations and more…