Nashville DEC director on leave after investigation reveals ‘culture of fear and mistrust’ (TN)

by AllThingsECC.com | Jan 10, 2026 | Comm Center News

NASHVILLE, Tenn. (WZTV) — An outside investigation has identified significant problems with the human resources operations at the Metropolitan Department of Emergency Communications (DEC), and Mayor Freddie O’Connell has placed its director, Steve Martini, on administrative leave.

Attorney Luther Wright, of Ogletree Deakins, investigated at the request of the city after concerns were raised by DEC employees, including a sexual harassment complaint filed by 911 dispatcher Hannah McGuire.

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Inside the Times Square phone store that powers New Year’s Eve emergency communications

by AllThingsECC.com | Jan 2, 2026 | Comm Center News

To better manage emergency communications and to coordinate responses during the legendary New Year’s Eve celebrations in New York City’s Times Square this year, the New York City Police Department and AT&T turned the company’s retail phone store in the metro hub into an operations center.

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Chippewa County approves bonuses and staff changes to address 911 staffing shortages (WI)

by AllThingsECC.com | Dec 15, 2025 | Comm Center News

The Chippewa County Board of Supervisors on Oct. 8 approved two measures aimed at stabilizing staffing in the Emergency Communications Center: a one‑time appreciation bonus for ECC employees and a conversion of a vacant full‑time telecommunicator position into two part‑time posts to increase scheduling flexibility.

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State officials outline 9‑1‑1 board work, public safety fund timing and PSAP consolidation plans (AR)

by AllThingsECC.com | Dec 14, 2025 | Comm Center News

A.J. Gary, director of the Division of Emergency Management and chair of the newly reconfigured Arkansas 9‑1‑1 board, told the joint committees the board has met three times since appointments and is advancing preparations for NextGen 9‑1‑1 and PSAP consolidation.

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Motorola Solutions touts ESInet interop with AT&T in Maryland

by AllThingsECC.com | Dec 13, 2025 | Comm Center News

Motorola Solutions has achieved interoperability between its Emergency Services IP network (ESInet) and the ESInet of AT&T within the state of Maryland, allowing the transfer of next-generation 911 (NG911) calls to be transferred between the vendors with all associated data being maintained, according to a Motorola Solutions official.

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