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Sherri Kemp is a 911 dispatcher at MedStar in Fort Worth. MedStar already trains its staff on how to coach bystanders to administer chest-only CPR. She says her training involves keeping callers calm and walking them through the instructions step by step.
“The dispatcher tells the caller exactly what to do, where to place the hand and then they will stay on the phone and count the compressions with the caller,” she said.
The rate of chest compression matters. Matt Zavadsky at MedStar says all operators count each compression with the callers.
“The rate of compressions needs to be about two compressions, every second, so you’ll hear songs like ’Staying Alive’ by the Bee Gees,” Zavadsky said…
