After a company that made software James City County police use to manage its records was sold in May, the new owner said it would no longer support the old systems. That prompted county officials to reconsider a merger between the county’s 911 dispatch center and the regional emergency communications center in an effort to save tax dollars.
While a feasibility study on the potential merger slid by the wayside after it was published last year, it resurfaced after the police department’s digital records management software distributor, Central Square, said it would no longer update the product in about a year, according to County Administrator Scott Stevens. It’d take months for the county to find a new service provider and that could come with a hefty price tag.
