by ECC Editor | Jan 16, 2022 | Comm Center News
Texting, videos and images will be a part of a new 9-1-1 system being rolled out over the next three years.
E-Comm, which handles police, fire and ambulance calls, is being mandated by the Canadian Radio-Television and Telecommunications Commission (CRTC) to overhaul its system, which will modernize large aspects of it – like having the technology to know where people are calling from – and expand it to allow other emergency services to be included in the system… READ MORE
by AllThingsECC.com | Jan 16, 2022 | Comm Center News
In the last three years, the Healdsburg Police Department Dispatch Center successfully answered at least 95% of its incoming calls within 15 seconds, according to a new dispatch center data report released last month.
In total, over the last few years, the dispatch center has answered an average of 2,700 911 calls per year.
“A 15-second answer time is the standard set by the Governor’s Office of Emergency Services, Public Safety Communications California 911 Emergency Communications Branch. Between Jan. 1, 2018 and Dec. 31, 2021, our center answers 95.33% of all 911 calls in less than 10 seconds, which is the lowest threshold that the system measures,” explained Healdsburg Police Chief Matt Jenkins…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Some rural communities are facing hour-long waits for ambulances as first-responder coverage becomes stretched across the province.
Last month, Alberta Municipalities, formerly known as the Alberta Urban Municipalities Association (AUMA), passed two resolutions relating to ambulance service in the province, as communities across Alberta struggle with ambulance services…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Guilford Metro 911 received its sixth re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Fire Dispatch.
“Maintaining this accreditation is a priority for us at Guilford Metro 911. It shows our commitment to operating at the highest standards and being a true asset to our community,” said GM 911 Director Melanie Neal. “We couldn’t accomplish this though, if it weren’t for a truly dedicated staff who are fully committed to our mission, which is to help save lives and assist in someone’s time of need…
by AllThingsECC.com | Jan 15, 2022 | Articles, Comm Center News
Public-safety use of the 4.9 GHz spectrum band should be protected via a priority-and-preemption rules that allows sharing with critical-infrastructure entities, but exactly how this scheme is implemented remains a topic of considerable debate, according to dozens of comments to the FCC exploring the matter.
Comments about the best use of 4.9 GHz (4940 MHz to 4990 MHz) were due to the FCC in the latest proceeding about the airwaves, which traditionally have been dedicated to public safety but have been underutilized in the paAll Postsst, according to FCC commissioners. In the proceeding, the FCC is examining an alternative path for the band rather than implement the state-licensing scheme approved during the fall of 2020—rules that were halted last year…
