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Wireless carriers and public-safety organizations weighed in on the FCC’s proposal for changing its rules governing notification of disruptions to 9-1-1 service to public-safety answering points (PSAPs).
In April, the FCC released a third notice of proposed rulemaking (NPRM) proposing changes to its notification requirements. Those changes included harmonizing PSAP outage notifications, mandating the delivery of specific information, requiring carriers to notify consumers of 9-1-1 outages and establishing a timeframe for notification of PSAPs.
Telecommunications service providers and the organizations representing them said that they support the FCC’s goal of improving outage notifications to PSAPs but expressed concerns about several of the proposed rules including the timeframe for providing notice of an outage to PSAPs and a requirement to notify customers of 9-1-1 outages….
