Police Executive Research Forum COO Kevin Morison says that NG911 is really about “bringing the country’s 911 system into the 21st century.” Part of that transition involves enabling the 911 system to receive the videos and texts available from the public during a critical incident response, providing “eyes on the ground” in a way not seen before in public safety.

The public safety community has been talking about Next Generation 911 (NG911) for a decade, from the first discussions by the National Emergency Number Association (NENA) in 2000, supported by organizations like the Association of Public-Safety Communications Officials (APCO) and the Department of Transportation (DOT)… READ MORE