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For the past six and a half years, James, a military veteran in his thirties, has spent his days in a 911 call center on the East Coast, counseling strangers during some of the worst moments of their lives. 

“I like helping people and I’m good at what I do,” he told The Daily Beast. 

James thinks he has “a couple dozen CPR saves”—incidents when he’s talked someone through performing the procedure, keeping someone alive until…