It’s National Public Safety Telecommunicator Week, designed to recognize the work of emergency dispatchers around the area and across the country.

There’s a lot of work to do. Lyon County Emergency Communications Director Roxanne Van Gundy says the “heroes under the headset” manage every emergency call. That’s not to mention the urgent calls like assaults, stabbings or shootings, and it doesn’t factor in the 100-plus calls per… READ MORE