Kari’s Law and Ray Baum’s Act require all multi-line phone systems in the U.S. (like those found in office buildings) to enable direct dial to 9-1-1, direct routing to a 9-1-1 center, and on-site notification of a 9-1-1 call that includes a detailed “dispatchable location” to decrease response time. Signed in 2018, the laws start going into effect on Feb. 16, 2020.
The bill has transformed emergency communications by mandating that public…

