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The job of a dispatcher is difficult and emotionally taxing, yet they are underpaid compared to the first responders they direct to the scene.
A dispatcher, telecommunicator or call-taker is someone who works in an emergency communications center. They are often responsible for answering emergency and non-emergency phone calls, entering data into national and local crime databases and sending police, fire response, and/or emergency medical response to the scene of each call that comes in.
