This is one of the dream scenarios for next-generation 911 systems: A caller dials 911 and connects to a public safety answering point. After getting basic information about the emergency, including its nature, location and whether anyone is injured, the caller is able to use his or her smartphone to send the PSAP pictures and video of the incident.
That information is then relayed to first responders so that they have as much information as possible while en route to the scene.
However, for that to actually happen, the PSAP needs to be connected to an IP-based Emergency Services IP Network, or ESInet. An ESInet is a critical element, and the networking backbone, upon which PSAPS and public safety agencies can build services toward a system called Next Generation 911.
What Is an ESInet?
The National Emergency Number Association (NENA) develops….
