The Charlotte County Sheriff’s Office was awarded national reaccreditation on April 2, 2022, by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) for Law Enforcement and Communications. CCSO first earned this award in 2005 in the area of Law...

Kim Borresen, 911 dispatcher at Fort Stewart’s 911 dispatch center, returns to work at her call station April 15 after being recognized by the Georgia Emergency Communications Authority with a certificate of appreciation for going above and beyond the call of duty....

Cherokee County’s Radio Technology Director recently earned state accolades for his service to E-9-1-1, emergency management, fire and public safety in the county. Jason Jenkins was presented the Leadership in Service Award at the Georgia Emergency Communications...

BALDWIN — In observance of National Public Safety Telecommunicators Week, Toni Jandron with Lake County 911 Central Dispatch was given the distinct honor of Dispatcher of the Year during the Lake County Board of Commissioners meeting last Wednesday. “Toni was...

Today, the Federal Communications Commission voted to approve a Further Notice of Proposed Rulemaking to seek comment on proposals to bolster the effectiveness of the Wireless Emergency Alerts system. This WEA system allows federal, state, and local emergency...

Emergency dispatch agencies in Jackson and Josephine counties are asking locals not to test their access to 911 without an actual emergency. Verizon wireless subscribers across the West Coast got alerts Wednesday about intermittent service disruptions, according to...

When people think of emergency response, they probably envision police officers, firefighters and EMS workers. But before these brave public servants arrive on the scene, there is another line of first responders: 911 call center professionals and dispatchers. Too...

One Jessamine County 911 dispatcher got a call she won't forget. She saved a life by talking a caller through CPR and now she's being recognized for her actions. She has a message for the community about the importance of knowing CPR. 23-year-old Makenzi Hill has been...

The local 911 and emergency dispatch program is expected to cost more next year, but there may be a way to ease the impact on taxpayers with the help of funds in reserve. That was the message of 911 Coordinator Larry Haug to the government liaison committee Thursday....

A Wisconsin man was sentenced Wednesday to three years in prison for making more than 75 phone calls to a police dispatch over a day this past summer, according to local reports. Dodge County Circuit Judge Martin De Vries sentenced John Cowen to three years of prison...

Thousands of 911 calls related to mental health incidents were diverted away from a law enforcement response in Austin last year, and officials say that amount could more than double in 2022. In Austin, those calling 911 are met with the standard police, fire and EMS...

A Penn Yan woman faces a number of charges after police say she made multiple phone calls to 9-1-1 for no legitimate purpose. 50-year-old Shantel Champlin was warned by police to stop calling if there was no emergency or she would be placed under arrest. Police say...

FORT EDWARD — The Washington County Board of Supervisors recognized the county’s 911 communications team Friday with a proclamation honoring National Public Safety Communicators Week, April 1-16. The proclamation called public safety communicators “the first and most...

Sidney is still waiting for official confirmation that the province has deferred downloading the costs related to police dispatching. A provincial official earlier this spring told North Cowichan that senior spheres have found funding for RCMP E-Comm 911 dispatch....

A series of fire alarms dragged Hillsboro firefighters to Container Services earlier this month only to find that Container Services was not having a burst of arson but rather issues with its alarm system, which that caused repeated automatic notifications. Faulty...

SAN ANTONIO - Staffing the 9-1-1 Dispatch Center in Helotes has become a major concern for Mayor Rich Whitehead. Bexar County could be the solution to the problem. "Our call volume for Helotes and Grey Forest only accounts for about 30 percent of capacity," Whitehead...

The Defense Information Systems Agency has crafted a strategy to help the Department of Defense implement an emergency response system for military personnel to communicate with 9-1-1 call centers via text message and video or voice calls. DISA said Monday it will...

National Public Safety Communications Week was recently celebrated at the Carroll County Sheriff’s Office. Pictured in the communications center as Telecommunication Officer Linda Vaughan (seated) takes a call are from l-r, Telecommunications Manager Jason Newman,...

Emergency 911 dispatcher Robbie Trujillo was recognized for his exemplary service of assisting a childbirth over the phone during the meeting the E911 board April 12. “It’s really exciting. 911 dispatchers don’t get a lot recognition, we work 60 hour weeks,” Trujillo...