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911 call center nationwide outage restored (MT)
PIO officer, Victoria Hill, says the 9-1-1 call center issue was resolved early this morning at around three in the morning and everything appears to be working smoothly. The 9 -1-1 communications center serving Billings and Yellowstone County is experiencing a...
Cottonwood man threatened to fly plane into police dispatch center, officials say (AZ)
COTTONWOOD, Ariz. - Police in northern Arizona have arrested a man accused of threatening to fly a plane into their police and fire communications center. Cottonwood Police said 60-year-old Ryan Thomas called 911 anonymously several times on April...
Hawkins County Central Dispatch ‘crippled’ by low pay and resignations (TN)
Hawkins County Central Dispatch has been “crippled” by the recent resignation of three experienced dispatchers, leaving the agency down to two dispatchers per shift, according to 911 director Lynn Campbell. Campbell told the County Commission’s Public Safety Committee...
Commission on Accreditation for Law Enforcement (CALEA) Recognizes the Charlotte County Sheriff’s Office for Law Enforcement and Communications (FL)
The Charlotte County Sheriff’s Office was awarded national reaccreditation on April 2, 2022, by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) for Law Enforcement and Communications. CCSO first earned this award in 2005 in the area of Law...
911 dispatcher honored during National Public Safety Telecommunicators Week (GA)
Kim Borresen, 911 dispatcher at Fort Stewart’s 911 dispatch center, returns to work at her call station April 15 after being recognized by the Georgia Emergency Communications Authority with a certificate of appreciation for going above and beyond the call of duty....
Cherokee County’s radio technology director earns state accolades (GA)
Cherokee County’s Radio Technology Director recently earned state accolades for his service to E-9-1-1, emergency management, fire and public safety in the county. Jason Jenkins was presented the Leadership in Service Award at the Georgia Emergency Communications...
Toni Jandron honored as Lake County Dispatcher of the Year (MI)
BALDWIN — In observance of National Public Safety Telecommunicators Week, Toni Jandron with Lake County 911 Central Dispatch was given the distinct honor of Dispatcher of the Year during the Lake County Board of Commissioners meeting last Wednesday. “Toni was...
Public Knowledge Welcomes FCC Action To Improve Wireless Emergency Alert System
Today, the Federal Communications Commission voted to approve a Further Notice of Proposed Rulemaking to seek comment on proposals to bolster the effectiveness of the Wireless Emergency Alerts system. This WEA system allows federal, state, and local emergency...
Dispatchers: Don’t call 911 to see if it’s working (OR)
Emergency dispatch agencies in Jackson and Josephine counties are asking locals not to test their access to 911 without an actual emergency. Verizon wireless subscribers across the West Coast got alerts Wednesday about intermittent service disruptions, according to...
To Improve 911 Response, Invest in the People Who Make It Happen (VA)
When people think of emergency response, they probably envision police officers, firefighters and EMS workers. But before these brave public servants arrive on the scene, there is another line of first responders: 911 call center professionals and dispatchers. Too...
Dispatch saves life with CPR (KY)
One Jessamine County 911 dispatcher got a call she won't forget. She saved a life by talking a caller through CPR and now she's being recognized for her actions. She has a message for the community about the importance of knowing CPR. 23-year-old Makenzi Hill has been...
Emergency dispatch costs rising (ND)
The local 911 and emergency dispatch program is expected to cost more next year, but there may be a way to ease the impact on taxpayers with the help of funds in reserve. That was the message of 911 Coordinator Larry Haug to the government liaison committee Thursday....
REPORT: Judge Sentences Man To Three Years In Prison For Calling Police Dispatch Over 75 Times In A Day (WI)
A Wisconsin man was sentenced Wednesday to three years in prison for making more than 75 phone calls to a police dispatch over a day this past summer, according to local reports. Dodge County Circuit Judge Martin De Vries sentenced John Cowen to three years of prison...
Austin on track to double number of 911 calls diverted for mental health response in 2022 (TX)
Thousands of 911 calls related to mental health incidents were diverted away from a law enforcement response in Austin last year, and officials say that amount could more than double in 2022. In Austin, those calling 911 are met with the standard police, fire and EMS...
Penn Yan Woman Accused of Calling 9-1-1 Multiple Times With No Emergency (NY)
A Penn Yan woman faces a number of charges after police say she made multiple phone calls to 9-1-1 for no legitimate purpose. 50-year-old Shantel Champlin was warned by police to stop calling if there was no emergency or she would be placed under arrest. Police say...
Washington County communications team honored (NY)
FORT EDWARD — The Washington County Board of Supervisors recognized the county’s 911 communications team Friday with a proclamation honoring National Public Safety Communicators Week, April 1-16. The proclamation called public safety communicators “the first and most...
Sidney still waiting on official word on 911 cost downloading (Canada)
Sidney is still waiting for official confirmation that the province has deferred downloading the costs related to police dispatching. A provincial official earlier this spring told North Cowichan that senior spheres have found funding for RCMP E-Comm 911 dispatch....
An alarming trend: False alarms afflict responders (MD)
A series of fire alarms dragged Hillsboro firefighters to Container Services earlier this month only to find that Container Services was not having a burst of arson but rather issues with its alarm system, which that caused repeated automatic notifications. Faulty...
NGA Partners With NextNav to Bring Vertical Location to the NG9-1-1 Community – Yahoo Finance
MCLEAN, Va. and BEVERLY HILLS, Calif., April 21, 2022 (GLOBE NEWSWIRE) -- NGA 911, LLC (NGA), the source for complete, customizable and reliable NG9-1-1 solutions, today partnered with NextNav, a leader in next generation GPS, to provide actionable vertical location...
Helotes 9-1-1 needs emergency assistance to keep its dispatch center alive (TX)
SAN ANTONIO - Staffing the 9-1-1 Dispatch Center in Helotes has become a major concern for Mayor Rich Whitehead. Bexar County could be the solution to the problem. "Our call volume for Helotes and Grey Forest only accounts for about 30 percent of capacity," Whitehead...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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