“Here’s an example of the way this works,’ explained Tifani Amberson, lead dispatcher at the Mineral County Sheriff’s Office. “Remember the big forest fires of 2017 up Sunrise Creek and the Lozeau area? That big fire and a lot of places needed to evacuate. As long as...

A frightening statistic for those in desperate need of emergency services has come to light in Ulster County. One out of every ten 911 calls for emergency medical services on average goes unanswered.

The 7News I-Team has learned for the sixth time this year, D.C.’s 911 call center has delayed sending help to someone who died. Five of those incidents happened just since April. The I-Team has done multiple investigations over the past two years on the troubled...

 Benton County Emergency Services is set to unveil its text-to-911 Monday, September 19. Instead of only talking to someone on the phone, you will be able to text 911 too. This will not take away being able to call 911.

PADUCAH, KENTUCKY (WSIL) -- The 911 Communications Project between the City of Paducah and McCracken County continues to make progress.  Paducah City Manager Daron Jordan updated the 911 Communication Oversight Committee Tuesday about the request for proposals...

By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...

Albany County officials are hailing a pilot program augmenting 911 services a success. Officials gathered Friday to share results gleaned from statistics analyzed pertaining to the Albany County Crisis Officials Responding and Diverting initiative, known by the...

Emergency dispatch centers in McLean County will start a new text-to-911 service next week.

While members of an activist group seek changes to the Columbus police response to mental health crises to limit potentially deadline outcomes, the city of Columbus announced on Monday that it is expanding a pilot 911 response unit program begun a year ago.

ANNOUNCEMENT / PRESS RELEASE As a 911 organization and/or professional that is committed to sudden cardiac arrest survivability, you understand the life-saving potential of AEDs (Automated External Defibrillators) and the need to increase their visibility to the...

For more than three decades, the city of Fayetteville’s 911 call center has operated from the same space at police headquarters downtown. Over those 30 plus years, the population has grown and communications technology has evolved. For those reasons and others, city...

When you have an emergency, help is just a phone call away but filling vacancies in dispatch centers across the state is becoming increasingly difficult.

The city of Austin will raise pay rates for 911 call takers and police dispatchers for the second time in five months in an effort to stem rising vacancy rates.

Dispatcher Justine Mojarro was named Non-Sworn Employee of the Month by the Fontana Police Department in June.

National Emergency Number Association (NENA) CEO Brian Fontes this week sent a letter to key Senate leaders that expresses support for federal funding for deployment of next-generation 911 (NG911) technology throughout the U.S. but appears to seek some changes in the...

Burlington’s police and fire dispatch center, already stretched thin and facing questions about professionalism, may be headed toward a breaking point. Three dispatchers recently submitted their resignations, Seven Days has learned, which could leave the office with...

The framework of what will eventually be a massive $55.7 million campus that will train the city's police and fire departments while headquartering the city's 911 dispatch center is slowly coming together in northern Sioux Falls.

It used to be that people stranded in the desert of western Texas started fires to draw attention to their location. Since February, however, anyone lost in the vast jurisdiction of the Rio Grande Council of Governments (RIOCOG), which covers 25,516 square miles, can...

Officials from Montgomery, Carroll and Grenada counties were in Winona at MedStat’s ribbon cutting on Wednesday. “We are extremely proud to announce the grand opening of our new building in Winona,” said Dave Eldridge, MedStat operations manager.