Top Comm Center Headlines
News & Articles
Dispatch change eases load on city fire department – (KY)
Dec. 14—A new dispatch policy initiated last month reduced the number of medical runs made by city firefighters by more than half, compared to November 2021.
Mayor cuts the ribbon to renovated public safety facility (AZ)
Tucson’s Public Safety Communications Department celebrated the opening of its newly remodeled public safety facility Dec. 2.
New police audio suggests communication delay for mother and daughter search in … – (WI)
MILWAUKEE (CBS 58) -- Through an open records request, CBS 58 has obtained police communications that suggest a 20-minute delay in the search for 25-year-old Khalilah Brister and her seven-year-old daughter Tyrielle Jefferson.
Cincinnati changed who responds to 911 mental health calls. Here’s how the pilot program is going (OH)
A pilot program that sends a non-police team to some emergency calls is entering its final stage, but officials say there’s enough need to make it permanent.
After EMS dispatch system outage, Council presses FDNY on upgrades – (NY)
On the morning of Oct. 12, a contractor hired by the FDNY entered a basement data storage area in the agency’s emergency dispatch center, in downtown Brooklyn.
Police dispatcher and 3-year-old son killed in Rocky Mount crash (NC)
“We are incredibly grateful for the Nash County Emergency Management, who shortly afterward began dispatching 9-1-1 calls, allowing Rocky Mount Police personnel to speak with Crisis Health professionals during this challenging time, and to the North Carolina Highway...
Miller County wants to further discuss 911 consolidation at Bi-State (AR)
TEXARKANA, Ark. -- Miller County officials may learn next month whether the county will keep its 911 emergency call system or have to merge it with dispatch operations at Bi-State Justice Center. READ FULL ARTICLE
Town to hold informational session on regional dispatch proposal Jan. 4 (MA)
Town Manager Norman Khumalo announced Monday that a public information session regarding the proposed regional emergency communication center (RECC) will be held Wednesday, Jan. 4, at the Hopkinton Senior Center.
‘We Are Bleeding’: Staffing Hampers San Francisco 9-1-1 Dispatchers (CA)
"We're already so short-staffed that when we answer 9-1-1, the first thing that person says is, what took you so long?" says a veteran San Francisco 9-1-1 dispatcher. READ FULL ARTICLE
City proposes amendment in 911 restructuring (MO)
MOBERLY — The City of Moberly will vote on an amendment to the Joint Central Dispatch Cooperative Agreement of 2019 during its Dec. 18meeting as part of a countywide plan to restructure the 911 system. READ FULL ARTICLE
Calvert County 911 Center Launches Automated Secure Alarm Protocol – (MD)
PRINCE FREDERICK, Md. – As part of continuing efforts to enhance 911 system technology, the Calvert County Emergency Communications Center (ECC) recently implemented the Automated Secure Alarm Protocol (ASAP).
Longtime dispatcher named Manistee County’s 911 deputy director (MI)
MANISTEE COUNTY — Alvin Rischel has been a Manistee County 911 dispatcher for 23 years. Now, Rischel is the new emergency management coordinator and 911 deputy director.
Northumberland County seeking new 911 coordinator after resignation (PA)
Dec. 7—SUNBURY — Northumberland County Commissioners are searching for a new 911 coordinator following the resignation of Russ Fellman. Commissioner Joe Klebon and Sam Schiccatano both confirmed on Tuesday that Fellman submitted his resignation on Nov. 30. An...
New Apple crash safety feature calls 911 accidentally – (WI)
RIB MOUNTAIN, Wis. (WSAW) - New technology can be extremely helpful, but it can also cause a lot of headaches for people including the Marathon County Dispatch.
County 911 center started operations 52 years ago (PA)
The Butler County Communications Center opened in the Sunnyview Rehabilitation and Nursing Center in Butler Township in December 1970, and had 33 of the 34 fire companies in the county hooked to the center by radio. READ FULL ARTICLE & See 52 year old photo
Broward County won’t give Sheriff’s Office control of emergency communications – (FL)
The Broward County Commission will maintain control of the area’s 911 emergency communication system, which has been riddled with issues, despite urging from the sheriff’s office for them to take it over.
Broward County commissioners, BSO meet to discuss 911 dispatcher system – (FL)
FORT LAUDERDALE, FLA. (WSVN) - Broward County’s top cop and commissioners held an emergency discussion to try and figure out the best way to improve the county’s 911 response system.
RapidSOS: Harnessing the Power of Connected Devices to Aid 911 Dispatch
By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...
DC Mayor withdraws nomination of 911 call center director as council set to vote Tuesday
D.C. Mayor Muriel Bowser has rescinded her nomination of Karima Holmes as the Director of the Officer of Unified Communications (OUC) in a statement Monday. READ FULL ARTICLE
Late Dispatcher’s Family Donates Bulletproof Vests in Her Honor (LA)
A year after a beloved Livingston Parish sheriff's deputy and dispatcher died of COVID, her husband is carrying on her legacy as the department's "guardian angel" by donating bulletproof vests to colleagues who served alongside her. READ FULL ARTICLE
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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