Comtech announced today that, in partnership with the National Emergency Number Association (NENA: The 9-1-1 Association), it will be honoring America’s 9-1-1 professionals during the 2022 SERVPRO First Responder Bowl in Dallas, Texas on Dec. 27. The game will be...

MASSENA, New York (WWNY) - St. Lawrence County Emergency Services dispatcher Michael LeClair got the chance to meet newborn Evelynn Amelia Lake on Tuesday.

A former 911 dispatcher with a volunteer fire department in Ohio has allegedly admitted to starting at least 24 fires in the area because he wanted to keep his co-workers busy.

INDIANAPOLIS — Around noon Saturday, 13 callers were in the queue at the Marion County 911 Communication Center. The wait time for an operator was nearly 19 minutes.

  Arlington's Emergency Communications Center is getting a makeover. New RapidDeploy technology will allow more data sharing and integrate mapping in an effort to better locate the person calling 911.    

PITTSBURGH (KDKA) -- A Greene County 911 operator appeared in court on charges related to the death of a woman in 2020.  Leon Price was held for trial on charges including involuntary manslaughter.

TULSA, Okla. — As several recruits graduated from the Tulsa Police Department’s Public Safety Communications program, one recruit had a touching reunion with an officer who had helped her several years before.

The Sheriff's Office and Office of Emergency Management worked together to make the necessary changes. READ FULL ARTICLE

San Juan County is pleased to announce that cellular phone users in the county can now send text messages to 911 in an emergency. This new feature increases accessibility to emergency services and helps San Juan County’s emergency response teams quickly and...

LAGRANGE, Ga. (Atlanta News First) - New software is enabling 911 dispatchers across the state of Georgia to see what’s happening in real time when someone calls for help.

TOLEDO, Ohio (WTVG) - A debate is brewing in Toledo about extra money that emergency dispatchers believed they were getting.

McHenry Community High School's graphics department recently installed a new Tree of Life display at the McHenry Police Department to honor the lifesaving work of regional emergency dispatchers. READ FULL ARTICLE

Dec. 14—A new dispatch policy initiated last month reduced the number of medical runs made by city firefighters by more than half, compared to November 2021.

Tucson’s Public Safety Communications Department celebrated the opening of its newly remodeled public safety facility Dec. 2.

MILWAUKEE (CBS 58) -- Through an open records request, CBS 58 has obtained police communications that suggest a 20-minute delay in the search for 25-year-old Khalilah Brister and her seven-year-old daughter Tyrielle Jefferson.

A pilot program that sends a non-police team to some emergency calls is entering its final stage, but officials say there’s enough need to make it permanent.

On the morning of Oct. 12, a contractor hired by the FDNY entered a basement data storage area in the agency’s emergency dispatch center, in downtown Brooklyn.

“We are incredibly grateful for the Nash County Emergency Management, who shortly afterward began dispatching 9-1-1 calls, allowing Rocky Mount Police personnel to speak with Crisis Health professionals during this challenging time, and to the North Carolina Highway...

TEXARKANA, Ark. -- Miller County officials may learn next month whether the county will keep its 911 emergency call system or have to merge it with dispatch operations at Bi-State Justice Center. READ FULL ARTICLE