A Franklin County 911 dispatcher was recently recognized for her role in saving a man's life.  While still a trainee, Makenzie Cleary answered a 911 call in July from a Montgomery Township woman whose husband was having an allergic reaction after being stung by...

HENDERSON, Ky. (9/13/19) — Kentucky State Police is currently accepting applications for the position of police telecommunicator I for Post 16 in Henderson which serves Henderson, Union, Daviess, Hancock, Ohio and McLean counties.

On the 18th anniversary of the September 11, 2001 terrorist attacks, Marion County held their third annual Public Safety Night on the square in Knoxville. The event honored local first responders across Marion County, while also honoring the memory of the first...

While 911 dispatchers serve as the first step in providing oftentimes life-saving care to those in need, they are rarely the ones recognized for the effort. Flagstaff Academy students wanted to change that. Thursday afternoon, teachers Kate Sloop and Terri Reh...

TUPELO, Miss. — People know Facebook can be used to find old friends. It can also help find people in dire straits. That was the case recently when Lee County authorities were searching in vain for a woman in the midst of a medical emergency in the middle of the...

An Eagan family escaped carbon monoxide poisoning after their detector went off one night around 1:30 a.m. The Florida-based dispatcher that called to warn them flew to the Twin Cities this week to meet the family she helped save. The Klassens, including Andy,...

Using a nationwide population-based registry, researchers examined the outcomes of dispatcher-initiated telephone cardiopulmonary resuscitation (TCPR) in Japan. They divided adult Japanese patients with out-of-hospital cardiac arrest (OHCA; n = 582,483, age ≥...

STRASBURG, Colo. -- An Aurora dispatcher is getting help from two communities and the first responders she works with after tragedy literally struck over the weekend. While she was at work, lightning hit her house, starting a fire. Despite the stress, Paula Hull went...

NEW ALBANY, Ind. (WDRB) -- Sometimes, the phones at the Floyd County 911 Communications Center ring almost nonstop. Sheriff Frank Loop's dispatch center isn't just responsible for calls where his deputies are dispatched. It also dispatches four fire departments,...

The temperament of an individual calling 911 is important for dispatchers,  because the quicker they receive accurate information, the sooner help will arrive.  At the St. Joseph Police Department, the dispatchers receive a variety of calls. Some are people...

NASHVILLE, Tenn. (WKRN/WJHL) – On this anniversary of 9/11, the heroism and sacrifice of Tennessee first responders was honored in Nashville on Wednesday. Among them was Bristol Police Department dispatcher Jessica Donihe, who helped police officers locate a woman in...

Wireless carriers continue to lobby the FCC through the CTIA trade association on indoor location accuracy requirements, pushing for phased-in ±3-meter Z-axis accuracy requirements and pointing out challenges with the National Emergency Address Database (NEAD), which...

Jersey City – Mayor Steven M. Fulop and the City Council have approved construction for the Public Safety building at Jackson Square; centralizing public safety services and resources in Jersey City.  For the first time, the headquarters...

A Waynesville native has been hired as the new E9-1-1 director for Piatt County, a position that has been empty since the retirement of Jim Cripe on June 28. Tim Furman, 26, was unanimously approved by the county board on Wednesday morning, and will start Sept. 26....

Fire departments across the country set benchmarks for how long it takes to respond to fires, car crashes and other incidents to track progress and hold themselves accountable, but King William County Fire Chief Laura Nunnally said setting a response time goal for the...

(Editors Note; I am posting this story because of the "lessons learned" on how a average call and trying to do the right thing can go wrong.) YOUNGSTOWN — A medical alert call button can be a lifeline for a person who can’t reach a phone in an emergency, but what if a...

There is scheduled fiber maintenance to be performed on September 12 between 12:01 AM and 3:00 AM which will effect 9-1-1 telephone landline communications in the Brown County area. The communications provider will be working on a fiber cable near Russell, Minnesota...

Calling 9-1-1 in June was scary for Connor Sullivan, 14, and his sister, Molly, who’s 11. Two times over summer break, their dad felt really sick at home as he experienced complications from triple-bypass heart surgery. Connor called the emergency service June 5;...

BAD AXE – The Huron County Board of Commissioners moved to deny a grievance filled by the county’s 911 dispatchers at this week's meeting. The grievance against Huron County alleges the county did not administer job analysis questionnaires (JAQ’s), a tool used to...