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An Eagan family escaped carbon monoxide poisoning after their detector went off one night around 1:30 a.m. The Florida-based dispatcher that called to warn them flew to the Twin Cities this week to meet the family she helped save.
The Klassens, including Andy, Melanie, their three daughters and their dog, narrowly avoided carbon monoxide poisoning after a hot water heater pipe malfunctioned on Aug. 5. Reneshia Cason, the ADT dispatcher, called emergency services to send crews to the house; and she called the family to tell them to get outside.
“I can’t see how we would have survived that without those people that were there,” said Melanie Klassen. “Everybody was in shock.”
