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Educate kids on how and when to call 9-1-1 so they stay safe
The Charles County Volunteer Firemen’s Association, Inc, and Charles County Association of Emergency Medical Services, Inc. provided useful tips for teaching children, and even adults on how to call 9-11 and provide useful and needed information to the 911 call...
Ex-dispatcher sues Jackson County, citing sexually hostile work environment
JACKSON, Mich. (WLNS) — A former 911 dispatcher is suing Jackson County, as well as her former supervisor, claiming there was a sexually hostile work environment during her time there. Shannon Rutan worked for Jackson County Central Dispatch from 2008 to 2016. In the...
Bell County man accused of threatening to kill judge, 911 dispatchers
BELL COUNTY, Ky. (WTVQ) – A man has been arrested after authorities say he made threats against a Bell County judge and 911 dispatchers. According to the Bell County Sheriff’s Office, 47-year-old Charles Lawson called and harassed dispatch several times Monday. He...
Vote set to overhaul York County 9-1-1 center
Springettsbury Township, York County — Tomorrow, York County Commissioners will vote on a $750,000 contract to overhaul the 9-1-1 communications center. While the vote is not finalized, many people seem to feel this is a step in the right direction for an agency...
Integrating FirstNet into 911 Operations
By Kristi Wilde, Senior Public Safety Advisor
The FirstNet Authority continues to engage public safety from every discipline to better understand what they need from the FirstNet network. The FirstNet Authority talked with professionals working in emergency communication centers (ECCs)—sometimes called 911 centers or public safety answering points (PSAPs)—at Arizona’s Public Safety Broadband Forum for PSAPs (“Forum”) in Phoenix, Arizona in late August.
The event, hosted by the Arizona Department of Administration, was geared towards understanding how emergency communications professionals in Arizona are using FirstNet today and helping them learn how to integrate FirstNet into their 911 operations. Though voice communications are traditionally constrained to landlines and land mobile radios, ECCs are expanding how they communicate. The FirstNet Authority talked with ECC professionals at the Forum to understand how they are using data to communicate with the public and with responders in the field.
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Oneida Co. Sheriff’s Office requests $3.5 million for emergency communication upgrades
NEIDA COUNTY - A handful of radio towers went up in Oneida Co. just over ten years ago to improve emergency communications across the Northwoods. The sheriff's office is now requesting $3.5 million in capital improvement funds to update those systems. Emergency...
Synergem Technologies to Provide Next Generation 9-1-1 Solutions for California Regions
MT. AIRY, NORTH CAROLINA, USA, September 17, 2019 /EINPresswire.com/ -- Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced the signing of two contracts valued at over $120 million to provide Next Generation 9-1-1 services for...
Concord now allows you to text 911 dispatchers
CONCORD (KGO) -- For the first time, cell phone users in Concord can text to receive help from 911. When texting 911, Concord police wants you to provide your exact location and tell them what kind of help you need. Officials say don't send pictures, videos, or...
Chippewa Falls woman charged after false 9-1-1 call
CHIPPEWA FALLS, Wis. (WEAU) – A Chippewa Falls woman has been charged after calling in a false 9-1-1 call. Court documents show 28-year-old Shahannah Barnes has been charges with second degree recklessly endangering safety, a felony, and false emergency 9-1-1 phone...
Broome County 911 Dispatchers Moving Back to 8 Hour Days
On any given day, dispatchers in Broome County are taking in upwards of 1,600 calls. It's a task they've grown used to handling. "At times, the phone's ringing, a different call is coming in every 30 seconds, every 45 seconds. There are times where we're running out...
First In Louisiana, New State-of-the-art 9-1-1 Communications Center, Coming Soon In Lafayette
A 10 million dollar investment into the safety & security of Lafayette Parish’s community comes in the form of a new, 23,000 SF, state-of-the-art 911 communications building that will soon be constructed at 1810 W Willow Street.
Phoenix dispatchers to get a “quiet room”
The Phoenix Police Department announced that they would dedicate a new "quiet room" for dispatchers to help them deal with the stress of the job
Text to 9-1-1 service now ready in 10 East Texas Counties
East Texas Council of Governments’ Regional 9-1-1 Program is pleased to announce the availability of Text to 9-1-1 service in Anderson, Camp, Cherokee, Gregg, Marion, Panola, Rains, Upshur, Van Zandt and Wood Counties. Text to 9-1-1 is a service that allows citizens...
DC 911 director still claiming a 4 minute dispatch time is good for deadly fire
This is one of those days when I have to question if Rod Serling is not lurking out there and I’ve crossed over into the “Twilight Zone”. I just read in the newspaper of record for the Nation’s Capital that a DC police officer telling a dispatcher there’s a fire at a...
Phoenix 911 dispatchers to get new quiet room
Emergency dispatchers in Phoenix who handle 911 calls will have a place to decompress. The Phoenix Police Department on Tuesday will dedicate a new "quiet room" for 911 operators. Police Chief Jeri Williams and Phoenix Mayor Kate Gallego will be on hand for the...
Emergency services dispatchers honored
CUMBERLAND — As much of the United States observed Patriot Day, a national day to honor victims of the tragic events of Sept. 11, 2001, local emergency communication dispatchers were honored Tuesday in a separate ceremony to highlight the essential role they play...
911 Board proposes a new service plan to the county
BRANCH COUNTY — The Branch County 911 Central Dispatch Board has approved and sent to the County Commission a proposed new Service Agreement to operate the consolidated emergency communications for all of the counties. The 911 board has chaffed at the county’s control...
Oops is no excuse: You’d be surprised how many 911 calls Dufferin OPP receives in error or by accident
Nearly three-quarters of the time 911 has been dialed in its jurisdiction this year, Dufferin OPP has responded to learn that the call was made in error or by accident. From January to Aug. 31, Dufferin OPP Const. Shannon Gordanier reports that officers have responded...
Deceased Grand Traverse dispatcher honored in final call
GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) -- The final call for Joseph Miller was played in Grand Traverse County Saturday. Miller worked in public safety for 25 years, 21 of them for Grand Traverse County Central Dispatch. Miller and his girlfriend Rene Hoxie-Papineau...
Emergency services dispatchers honored
CUMBERLAND — As much of the United States observed Patriot Day, a national day to honor victims of the tragic events of Sept. 11, 2001, local emergency communication dispatchers were honored Tuesday in a separate ceremony to highlight the essential role they play...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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