EL PASO, Texas (KTSM)- The 911 Communications Division was recognized at the 2019 Texas Emergency Medical Services (EMS) Conference this Nov. 26. In a press release, officials state the award came after the outstanding professionalism with which the Communications...

Editors Note: Many ECC's have work stations in the ECC's to support expanded communications needs during disasters and large scale planned events. Managed by the Blaine Police Department, ACS volunteers provide volunteer assistance during major Blaine events such as...

Editors Note: I am posting this story to show how unique many places are across our country. Many of you will think this is nothing less than "stupid" yet when you see the damage, injuries and sometimes death that can occur from hitting a large animal on a roadway you...

Chicago's Office of Emergency Management and Communications is investigating an incident involving a stroke victim's call to 911. If you need an address you can more than likely find it on your smartphone in the time it takes for you to read this paragraph. But NBC 5...

NEWTON - Detective Dan Finkle made a 911 call while standing in the Newton police dispatch center. On one computer screen, the 911 information showed his phone number and a GPS coordinate, accurate to about 1,000 meters (two-thirds of a mile) radius putting Finkle...

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ROANOKE, Va. (WSET) -- Over 100 pounds of food will be donated to local food banks just in time for Thanksgiving. Over 100 pounds will be donated just in time for Thanksgiving. Canned beans, boxed mashed potatoes and corn are among the items to be donated to local...

EAU CLAIRE, Wis. (WEAU) -- The Eau Claire County Communications Center says they are having major issues with people calling 911 and hanging up. They say this has been a growing problem and can sometimes be a misuse of their resources. “If we don't speak to someone,...

In a chilling 911 call, a South Carolina man told dispatchers he had fatally stabbed his wife and stepdaughter in the driveway of their home, authorities said. “I don’t want to admit it," said the caller, who identified himself as Anthony Lamar Gathers II. "I...

In the first of two articles, James Paul Wallis looks at the role that hospital dispatchers play in the complicated issue of helicopter air ambulance ‘shopping’ in the US healthcare system, a practice that has potentially fatal consequences Wherever a region is served...

November 26 is the deadline for anyone who wants to serve the public as a Communication Specialist for the New York State Police. New York State Police Logo Applications for those interested in taking the exam for the job must be postmarked by the end of the...

Mesquite’s new City Council members took the oath of office last week, and two fresh faces join the re-elected members and new mayor. One of the new faces on council is former Mesquite News reporter and city of Mesquite dispatcher Kenny Green. How long were you with...

Washington County plans to hire six full-time 911 dispatchers, possibly by February, to help an emergency communications staff that has logged hundreds of hours of overtime in the past year, the dispatch center’s operations manager said. The county also is taking...

FAIRMONT, W.Va. — A West Virginia county passed a resolution recognizing 911 dispatchers as first responders. The resolution was signed by the Marion County Commission on Tuesday, according to the WDTV. The text of the resolution states that dispatchers make the same...

City councilors will hear an update on the administration of the tax during a Monday work session. The city didn’t provide any details in the staff report that went out ahead of the meeting. The tax, which the City Council approved in June, is projected to initially...

United States District Judge William Martinez has denied the Board of County Commissioners’ motion to dismiss Nicole Garner’s, Maria Chavez’ and Chelsa Parsons’ civil lawsuit against Lake County Government. The women, all of whom worked as dispatchers under former...

EXCLUSIVE: Ambulance dispatcher Luke Wright and paramedics Christopher Gill and Richard Grimes all died suddenly after a whistleblower raised concerns about psychological abuse An ambulance service where three staff have died of suspected suicide in two weeks has been...

Duane Raible did not know it at the time, but in the early morning hours of Oct. 2, the Pennsylvania man was having a major stroke. "The whole room went bizarre. I almost passed out. I pushed myself back to the bed and lay down," Raible said.  "I realized right then...

When Oregon, Ohio, emergency dispatcher Tim TenEyck received a call earlier this month from a woman who said she wanted to order a pizza, he initially thought she’d dialed the number by mistake. About half the calls he’s received in his 14 years as a dispatcher hadn’t...

DECATUR — Police said 911 dispatchers in Decatur could hear the sound of multiple gunshots as worried residents called in to report weapons fire in their neighborhood early Saturday. Detective Sgt. Chris Copeland with Decatur Police said officers were sent to the 600...