MIFFLINTOWN — A pivotal project in Juniata County will now be completed thanks to a recently awarded grant in the amount of $1 million. During Tuesday’s business meeting of the Juniata County Commissioners, Heather Kelly-Weisen, project coordinator for the...

Loveland, Ohio – The speed and the accuracy when receiving a 911 call are top priorities to any 911 dispatcher. Although these 911 dispatchers do their best to focus on speed and accuracy one fact that many people may not know is that 80 percent of 911 calls are made...

PIGGOTT, Ark. (KAIT) - The 911 emergency system in Clay County is working again, after being out for almost 9 hours. According to Clay County Sheriff Terry Miller, the outage may have been caused by a fiber line being cut. The system came back up overnight... READ...

Morgan County Commissioners on Friday selected two companies to provide three main technology components for an upgraded Morgan County 911 Center. Officials say the center will be built in the former Sheriff’s Office space in the rear annex of the county courthouse....

The alert states: “Children believed to be in life threatening danger.” The Montana Department of Justice has issued an AMBER Alert for three children in Cascade County. The alert states that the three children were taken during the night, possibly by non-custodial...

Emergency dispatchers must complete rigorous training When a person needs to call 911, more often than not, it is due to a serious life changing event happening at that very moment. When a call to the 911 center comes through, dispatchers are trained to answer the...

The Chula Vista Police Department recently expanded its Emergency Communications Center from eight dispatcher consoles to 11, with a new phone system that allows dispatchers to pinpoint the location of cell phone calls within three meters, a significant improvement...

A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale SKAGIT COUNTY, Wash. — A comprehensive analysis of Skagit 911 found the emergency dispatch center lacking sufficient staff, planning and the ability to...

An assessment team from the Commission on Accreditation for Law Enforcement Agencies Inc., (CALEA) will be in Pueblo November 19 to conduct an on-site assessment of the Pueblo County Sheriff’s Office Law Enforcement Bureau and Communications Center as part of...

The Sterling City Council learned Tuesday night that the Sterling Emergency Communications Center is   offering a new way for the public to reach them in an emergency. Valicia Lybrand, SECC director, reported on the implementation of a new text-to-911...

SCHENECTADY -- Dispatchers in the Schenectady County central dispatching center will get pay boosts under a new three-year contract designed to help the county recruit and keep public safety dispatchers. The County Legislature on Tuesday approved the agreement,...

Officials said emergency resources were stretched thin in a Tri-State town after a prank 9-1-1 call. It happened Wednesday night in Kahoka, Missouri. Police are furious after the incident where the caller claimed someone had been shot and needed help. The Kahoka...

The Teton County Communications Center has less than half of the staff it needs to answer emergency calls. The County Sheriff is asking the county commissioners to increase the salary of dispatchers in an effort to address the shortage. The 911 dispatch center needs...

An Augusta 911 Center dispatcher has been cleared of any wrong-doing after she was heard stating she gets “to smoke weed” over a radio channel. In a statement, the Augusta 911 Center said a thorough investigation has been done into the matter and determined the...

AUGUSTA, Ga. (WRDW/WAGT) -- The tape was rolling when a 911 dispatcher's microphone accidentally went live as she seemingly admits to getting high on the job. But Augusta 911 says it's all a misunderstanding. It sparked a two-fold investigation, first by the Augusta...

Since June, the 38-year-old woman used an unregistered pre-paid cellphone to tie up dispatchers, as well as FDNY firefighters and NYPD officers, with the phony calls. Hello. This is 9-1-1. What is your emergency, this time. A 38-year-old Bronx woman was arrested for...

TECUMSEH, Ont. -- The cost for policing in Tecumseh is among the lowest in the region, but it's being impacted by an increase in 9-1-1 misdials. Council on Tuesday received a report on the cost for OPP service since 2020 is the final year of the town's six-year...

A man called Unified police after sundown on a March day to report a person was lying down in a parking lot near the Pizza Hut where he worked in Millcreek. He said that person was wearing dark clothes, and told the dispatcher he was worried. “I’d hate to see him get...

Cybersecurity and interoperability take the spotlight in the newest update to the National Emergency Communications Plan (NECP) from the Homeland Security Department’s Cybersecurity and Infrastructure Security Agency (CISA). Released Sept. 25, the plan...

Describing the current emergency 9-1-1 system as “old and outdated,” Highland County Sheriff Donnie Barrera told the Highland County commissioners Wednesday that 9-1-1 coordinator Scott Miller and Emergency Management Director David Bushelman were in the final stages...