MOSES LAKE — “I can’t understand you when you yell into the phone, I need you to breathe,” a dispatcher at the Multi Agency Communications Center, also known as MACC Dispatch, says calmly into the receiver. A caller, breathless, has just dialed 911 to report a violent...

Reaching a new milestone in an ongoing effort to modernize the 911 call center serving Fort Stewart and Hunter Army Airfield, these military installations are the first nationwide that can provide emergency assistance through text messages. According to Benjamin...

Chief Deputy Eric Watson has been named the new deputy administrator of Public Safety for Charleston County, officials said. He will oversee Emergency Medical Services, the county’s 911 consolidated dispatch, Emergency Management and the Awendaw Fire Department once...

WINDHAM, Maine — Dispatchers at the Cumberland County 911 Center said 30 to 40 percent of its emergency calls are misdials. “I would say we have about five to ten a shift,” said dispatcher Maria Jensen. Even with those numbers, she and the rest of the dispatchers are...

KALAMAZOO, Mich. — People in nearly half the counties in Michigan were unable to make 9-1-1 calls early Friday morning. An outage hit dispatch centers in Barry, Ionia, Kalamazoo, and tens of other counties. The network provider for 9-1-1, Peninsula Fiber Network, was...

At a 911 board meeting held Jan. 28, the Association of Public Safety Communications Officials International (APCO) gave a presentation to potentially assist the board in meeting criteria for Act 660, which is new legislation to establish the public safety act of...

https://www.youtube.com/watch?v=7rdsEGwdelk&feature=youtu.be

RED CLIFF, WI -- A new cell tower on the Red Cliff Reservation promises better cell service for public use and faster emergency response times. AT&T and FirstNet officially launched cellular and wireless broadband service to the Bayfield Peninsula and Apostle...

Gurnee’s 911 Communications Center has begun using a new automated medical-priority dispatch system that helps dispatchers more quickly give out information during emergency medical calls and automatically forwards it to emergency medical personnel as well. The...

YORK COUNTY, PA — The York County Commissioners announced on Friday that they have hired a candidate to lead the county's 911 director. Matthew Hobson will become York County's 911 director and will begin leading the center on Feb. 10. According to a release from York...

RICHMOND HEIGHTS, Ohio -- Lisa Forgach, a dispatcher with the Heights Hillcrest Communications Center in Cleveland Heights, was awarded with a plaque Tuesday evening (Jan. 28) at the Richmond Heights City Council meeting for her efforts on the job on Oct. 17, 2019. On...

AGE, AZ (January 31, 2020):On January 24, 2020 Page Public Safety Dispatchers Jackie Lyons and Melanie White graduated from the Western ArizonaLaw Enforcement Training Academy (WALETA) Dispatch Academy in Lake Havasu City, AZ...

[...] The new Monona County Public Safety Center would house the emergency operations, a training center, communications center, sheriff administrative offices, and Onawa Police Department. The current communications center is located in the basement of the law...

Nominations Sought for the NG9-1-1 Interoperability Oversight Commission
2 hours ago   (0 Comments)Posted by: Chris NussmanNENA invites members of the 9-1-1 community to submit nominees to represent stakeholder interest categories on the NG9-1-1 Interoperability Oversight Commission (Commission). This body will provide independent oversight of the PSAP Credentialing Agency (PCA) and the Forest Guide, two functional elements required to be operated centrally for NG9-1-1 to work according to prevailing standards. These requirements come from specifications developed under NENA’s standards Development Group (NDG) and the Internet Engineering Task Force (IETF).
Members of the 9-1-1 community are invited to nominate an individual to serve on this Commission. Please send all nominations to NENA’s Technical Director, Brandon Abley by February 24th, 2020.
In submitting a nominee, please provide the following documentation (or equivalent):
The nominee’s resume or CV;
A short statement describing the nominee’s qualifications, such as related technical expertiseand/or subject domain in 9-1-1;
A short statement clarifying the rationale that the nominee represents the identified stakeholder group; and
Evidence that the nominee represents the identified stakeholder group, if applicable, such as an affirmative vote of a board of directors nominating the nominee to sit on the Commission.
Click here to read the full call for nominations and here to read the Commission’s bylaws.