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Northwest Central Dispatch System Chooses Comtech for Next Generation 9-1-1 (NY)
MELVILLE, N.Y.--(BUSINESS WIRE)--Feb 5, 2020-- February 5, 2020 -- Comtech Telecommunications Corp. (NASDAQ: CMTL) announced today, that during its second quarter of fiscal 2020, its subsidiary, Comtech Solacom Technologies, Inc., which is part of Comtech’s Commercial...
Pinellas settles lawsuit over shoddy construction at $81 million Public Safety Complex (FL)
After an 18-month legal battle, Pinellas County settled a lawsuit with contractors over poor construction in the Public Safety Complex — an $81 million fortress built to withstand a Category 5 hurricane. Last week, the county withdrew the lawsuit and reached a $1.1...
Are You Ready for New E911 Regulations?
For the last several years I’ve been fortunate to moderate a session at Enterprise Connect focusing on enterprise challenges in managing E911. This year, with two new federal regulations about to go into effect, our annual session takes on an even greater importance...
Currituck County breaks ground on $23 million Public Safety Center (NC)
The Public Safety Center is being constructed in Maple, on a site in Community Park near the Regional Aviation and Technical Training Center. When it is completed in early 2021, the facility will house all of Currituck County’s public safety departments under one...
Worcester City Council Preview: Fire Department Review and Replacing Public Safety System (MA)
WORCESTER – The Worcester City Council meets Tuesday night, February 4. Ahead of each City Council meeting, ThisWeekinWorcester.com [TWIW] will provide a preview to help keep readers informed of the on-goings of the city’s governing body. Each preview will highlight...
Nashville still waits for answers on if dispatch errors engendered change (TN)
Nearly two years since the mass shooting at an Antioch Waffle House when police were dispatched to the wrong restaurant, Nashvillians are still awaiting answers on any changes made at the Emergency Communications Center. When attorney's deposed the 9-1-1 director, she...
After 19,500 calls in 2019, Plymouth County Communications Center to add another dispatcher (IA)
LE MARS, Iowa (KTIV) - The Plymouth County Communications Center received over 19,500 calls in 2019 with 6,000 of those being 911 calls. Now they are planning to add another dispatcher to the team to help with future calls like that. According to Plymouth County...
National Law Review: Public Safety News
Reports from FCC, GAO report on FirstNew, RDOF Order Adopted, etc. SAS Administrators Approved for Full Deployment in 3.5 GHz Band The FCC issued a Public Notice last week certifying CommScope, Federated Wireless, Google, and Sony as Spectrum Access System (SAS)...
YOUNG: Time is running out to modernize 9-1-1 services
Thanks to modern mobile devices, near-ubiquitous Internet connectivity, and a plethora of free social media and sharing applications, we can send photos to our families from across the world, video chat in real time with distant friends, and upload our voices to the...
SPECIAL REPORT: A day in the life of a 911 dispatcher (NE)
Omaha, NE — They’re the voice that could be your lifeline on the worst day of your life. 911 dispatchers are calm. They’re quick thinking. And they’re stressed. Really stressed. The phone rings and right away someone is crying for help. Michelle Hatch can hear this...
Brady Strite is Franklin County’s Employee of Month For January (PA)
Franklin County Emergency Services Telecommunicator Brady Strite is the county’s Employee of the Month for January. County commissioners announced Strite’s selection last week. Strite, a county employee since March 2019, was one of 10 nominees for January’s...
NG9-1-1 RFP Considerations Document Now Available
NG9-1-1 RFP Considerations Document Now Available
1 hour ago (0 Comments)Posted by: Chris NussmanThe NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 system. This document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. Implementation of this document will assist 9‑1‑1 authorities in developing an RFP to procure elements of an NG9‑1‑1 system, including PSAP Functional Elements, NG9‑1‑1 Core Services, GIS data and services, and Management Information System (MIS) data collection and reporting.
AT&T installs tower in Rauchtown (PA)
RAUCHTOWN — After approximately a year of working with Crawford Township Supervisors to insall a tower within the township AT&T customers and FirstNet subscribers in Rauchtown got a big boost in wireless connectivity. AT&T added a new cell tower to enhance the...
New Cell Tower Brings Coverage to Red Cliff (MN)
A new cell tower on the Red Cliff Band of Lake Superior Chippewa reservation has been the talk of the town for some time. In this rural area, poor connection has long been a problem for residents, tourists and first responders. But, after years of planning and months...
Hearing the call: MACC Dispatch is the hub of first response (WA)
MOSES LAKE — “I can’t understand you when you yell into the phone, I need you to breathe,” a dispatcher at the Multi Agency Communications Center, also known as MACC Dispatch, says calmly into the receiver. A caller, breathless, has just dialed 911 to report a violent...
911 Dispatcher (CO)
Summit County 911 Center in Frisco, Colorado accepts applications on an ongoing basis for regular full-time professional 911 Dispatchers. SC 911 Center offers an exciting opportunity for a career in 911 dispatching where you may be an integral part of a high...
Fort Stewart-Hunter Army Airfield upgrades 911 call center, enables victims to text for help (GA)
Reaching a new milestone in an ongoing effort to modernize the 911 call center serving Fort Stewart and Hunter Army Airfield, these military installations are the first nationwide that can provide emergency assistance through text messages. According to Benjamin...
Charleston County names new deputy administrator of Public Safety
Chief Deputy Eric Watson has been named the new deputy administrator of Public Safety for Charleston County, officials said. He will oversee Emergency Medical Services, the county’s 911 consolidated dispatch, Emergency Management and the Awendaw Fire Department once...
Maine dispatchers noticing a surge in mistaken 911 calls (ME)
WINDHAM, Maine — Dispatchers at the Cumberland County 911 Center said 30 to 40 percent of its emergency calls are misdials. “I would say we have about five to ten a shift,” said dispatcher Maria Jensen. Even with those numbers, she and the rest of the dispatchers are...
Verizon courts public safety with 5G, Super Bowl ad
Not one to let its lead in the public safety market slip to rival AT&T, which won the FirstNet contract in 2017, Verizon is courting public safety with the latest and greatest in technologies that use 5G. Granted, 5G is not yet widely deployed—Verizon...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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