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FirstNet Engagement Workshops (GA)
(ATLANTA) – The FirstNet Engagement Workshop will provide a hands-on opportunity for your agency to engage with the First Responder Network Authority to analyze how the network's products and services can support your mission, communications capabilities, and...
Commissioners ‘ashamed’ of CenturyLink after 911 system outage in Page (AZ)
PAGE, AZ — Members of the Arizona Corporation Commission told CenturyLink the company has about a month to fix service issues in Page before they take the next step that could lead to legal action against the company. According to Page's city manager, there have been...
200% increase in 9-1-1 calls following quake (Cayman Islands)
Cayman’s 9-1-1 emergency call centre experienced a 200% increase in calls in the hour following last week’s 7.7 magnitude earthquake, according to officials. The calls were from people reporting small fires, the smell of gas and alarms going off, as well as sinkholes...
Montgomery Township recap: Police dispatcher promoted, another hired (PA)
MONTGOMERY TWP — In an emergency, the first person you talk to when calling 911 may be the most important. Montgomery Township's officials greeted two of those key dispatchers last week, formalizing the appointment of a new police dispatcher and an upgrade in...
County 911 eyes wireless way to link dispatchers (OH)
LISBON — After a recent problem with an AT&T maintenance outage made it impossible for the dispatchers at the county’s 911 answering centers as well as other dispatcher to communicate with each other, the county 911 Emergency Service Committee on Thursday approved...
Arapahoe County 911 dispatchers join the ranks of first-responders (CO)
Arapahoe County’s emergency dispatchers will receive more money and better benefits after they were designated Wednesday as first-responders just like sheriff’s deputies, firefighters and paramedics. The move for the 36 dispatchers who answer 911 calls and communicate...
AT&T adds new sites in Berks County (PA)
AT&T says it recently added new cells sites to enhance the area’s 4G LTE coverage. In a press release, AT&T says "our investment will help customers get the most out of their mobile devices." One site will boost coverage for customers in Lyons, Dryville, New...
Woodbury County funding repairs to The Security Institute (IA)
SIOUX CITY, Iowa — Western Iowa Tech's Security Institute is looking for help from the county for a major repair project. That building hosts Woodbury County's communications center and emergency management offices. The college is looking to make repairs to the...
Sonim CEO reiterates public-safety focus, says company ‘is not for sale’
Sonim Technologies is “not for sale” and intends to continue developing rugged public-safety broadband products, including high-powered user equipment (HPUE) that take advantage of 700 MHz Band 14 spectrum to extend the effective range of devices, according to new...
Dublin residents’ deadline for emergency notifications approaching (OH)
Residents who want to receive emergency alerts from the city of Dublin will need to register by Feb. 15. The city has used Code Red for the past 11 years for its Dublin Emergency Calling System, said Lindsay Weisenauer, public-affairs officer for the city. The...
Rombach, Weber are Recognized for Excellence by Wood River Police Department (IL)
WOOD RIVER - The Wood River Police Department has recognized two key members of its staff as both Officer of the Year and Telecommunicator of the Year. Detective Brent Rombach and Records Supervisor Arron Weber were the two recognized. "Detective Rombach was...
Should Tequesta join the shared 9-1-1 center in Palm Beach Gardens? Council weighs pros, cons (FL)
JUPITER — From around Northlake Boulevard to the Martin County line, every town along the coast uses the same 9-1-1 dispatch and police communications service — except Tequesta. That would change under a proposal by Tequesta Police Chief Gus Medina at a...
Ontario Provincial Police, public safety radio channels to be encrypted (Canada)
ONTARIO – The Public Safety Radio Network (PSRN) in Ontario, a network of radio infrastructure that is used by public agencies and emergency responders in the province, is set to go silent to the public’s ears by 2023 as the network is modernized and upgraded to use...
AT&T Sees More Than 10.2 TB of Data During Sunday’s Final Game in Miami
First responders using FirstNet didn’t have to compete with attendees for access to network resources.
By SGV Staff
Miami was the center of the pro football universe this past week as it welcomed Kansas City and San Francisco to battle it out in the Big Game. For over a year, the network team at AT&T dedicated thousands of hours to ensure the network was ready for every touchdown, punt, and celebratory moment from Sunday’s biggest night. And fans were out in full force using their mobile devices to share experiences from the center of the action.
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Comtech Receives $6.6 Million Next Generation 9-1-1 Upgrade Contract from New England State (NY)
MELVILLE, N.Y.-- February 5, 2020--Comtech Telecommunications Corp. (NASDAQ: CMTL) announced today, that during its second quarter of fiscal 2020, its subsidiary, Comtech Solacom Technologies, Inc. (“Solacom”), which is part of Comtech’s Commercial Solutions segment,...
Accidental calls made easy by SmartPhones waste time and resources at 911 call centers (WI)
GREEN BAY, Wis. (WFRV) — Accidental emergency calls have become a costly problem at the Brown County 911 Center. “We have to spend our time and resources on seeing where and how that call came in,” Cullen Peltier, Director of Brown County Public Safety Communications...
‘Revolutionary’ U of R launches online mental health resource for public safety personnel (Canada)
When former correctional officer Michelle McKeaveney's mental health spiralled into an operational stress injury (OSI), online therapy wasn't an option. Last Wednesday, however, the U of R released a new online tool for public safety personnel throughout Saskatchewan....
Public Safety receives feedback about app from Student Government Council (NY)
Bill Kerry, director of the Ithaca College Office of Public Safety and Emergency Management, discussed the creation of a Public Safety app with the Student Governance Council on Feb. 3 at a meeting held in the Public Safety office. Kerry said that...
Verizon national security and public safety solutions available to US Department of Defense
Verizon offers national security, public safety and first responder plans under the U.S. Navy Spiral 3 contract, the most recent edition of the Navy’s Wireless and Telecommunications contract. These mission critical communication capabilities from Verizon include...
NENA Welcomes Establishment of NG9-1-1 Interoperability Oversight Commission
13 hours ago (0 Comments)Posted by: Chris NussmanThe nation’s leading 9-1-1 organization is welcoming the establishment of an independent body to encourage greater interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
Together with other stakeholders, the National Emergency Number Association (NENA) will participate in the new NG9-1-1 Interoperability Oversight Commission, an independent body that will oversee key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide.
The PCA will address the need for Public Key Infrastructure (PKI) to manage secure credentials within the 9-1-1 industry. A PKI is a set of policies and certificate-issuing bodies that cooperate in establishing trust so that entities in a sensitive industry can communicate securely. The PCA is a root Certificate Authority (CA) that sits at the root of the NG9-1-1 PKI. This is the same model used by the STIR/SHAKEN system to authenticate telephone calls, and also used by the global aerospace industry, the United States cable television industry, the U.S. Federal Government and others. The PKI is required to be established under standards developed for NG9-1-1, such as the NENA i3 core services standard.
The Forest Guide is another service required by the major standards for NG9-1-1, including work published by the Internet Engineering Task Force (IETF) and NENA, to help with location-based routing when the local system can’t find a destination. In NG9-1-1, a caller’s location is typically used for location-based routing to connect a caller with the correct Public Safety Answering Point (PSAP). When the local system fails to find the right PSAP for a call, it will query the Forest Guide for help. Current standards envision one Forest Guide will exist for each large region, such as United States or Canada. The Federal Communications Commission’s Task Force on Optimal PSAP Architecture (TFOPA) has also called for a Forest Guide for the United States, with independent governance.
These new services are critically important and will require ongoing, stakeholder-driven oversight, which will be provided by the NG9-1-1 Interoperability Oversight Commission. The commission will oversee the development and operation of both services, including budgets, policies, management procedures and any fees. Seats on the commission will reflect all affected stakeholders, including 9-1-1 authorities, commercial providers, standards development groups, elected officials and 9-1-1 operators.
“This is a landmark moment for public safety,” said Brandon Abley, Technical Issues Director for NENA. “The PCA and Forest Guide are critically important services, and the Commission will make sure stakeholders can trust how they are operated. NENA will have no direct control over these entities, allowing for fully independent oversight. We’re following the exact same model used in other critical industries.”
NENA is actively soliciting volunteers to sit on the commission. An open letter with submission instructions is available here, and the bylaws for the Commission are here.
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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