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County board approves joining 911 servers with Colfax County (NE)
The Dodge County Board of Supervisors approved an interlocal agreement with Colfax County to join its 911 servers during its meeting Wednesday morning. Dodge County Communications Director Shelly Holzerland said Nebraska is transitioning to NextGen 911, an IP-based...
MD County Recognizes Dispatchers as First Responders (MD)
In Mineral County, 9-1-1 dispatchers are now recognized as first responders, the same as firefighters, police officers and emergency medical services workers. The recognition was bestowed upon the dispatchers by the Mineral County Commission. “They make so many...
NAB to Hill: First Informers Are Crucial to Emergency Communications
In a letter to the chairs and ranking members of the Subcommittee and parent House Energy & Commerce Committee, NAB President Gordon Smith said that broadcasting "is sometimes the only available communications medium in an emergency when wireless and other...
House weighs emergency communications legislation
TODAY: HOUSE E&C TAKES ON PUBLIC SAFETY — Get ready: Energy and Commerce’s telecom subcommittee is considering eight bills this morning for a legislative hearing, all dealing one way or another with how to “strengthen communications networks to help Americans in...
Law enforcement’s move to digital radios complete (TN)
The Lincoln County Sheriff’s Department switched from the analog system to digital in December, while the Fayetteville Police Department and Petersburg Police Department made the move just weeks ago, said B.J. McCurry, director of the Fayetteville-Lincoln County...
Analysis: Albuquerque police 911 response time jumps 93% (NM)
ALBUQUERQUE, N.M. (AP) — An analysis shows that Albuquerque police are taking 93% longer to respond to 911 calls from nine years ago. KOAT-TV reports an examination on the Albuquerque Police Department’s response times shows officers now take an average of...
Ontario County 911 gets new service (Canada)
CANANDAIGUA — “Ontario County 911, what is the location of the emergency?” Ontario County Sheriff Kevin Henderson and Steve DeChick, the county’s chief communications officer, said the answer to that question is a most important piece of the 911/public safety puzzle....
Regionalization of public safety dispatch that includes Mansfield, Foxboro and Norton preparing for launch (MA)
By later this year, emergency calls in a four-town area that includes Foxboro, Mansfield, Norton, and Easton will be heading to one central location, leading to faster and more coordinated response times from police and firefighters. Work is progressing at a steady...
Who ya gonna call? (KS)
“There’s probably a story in each one of those numbers,” said commissioner Bruce Symes during an annual report from communications director Angela Murphy. And indeed, call statistics to the Allen County Emergency Communications Center over the past year are both...
COMMUNITY PARAMEDIC GETS FINANCIAL SUPPORT TO CONTINUE IN PORT ANGELES (WA)
PORT ANGELES – The Community Paramedicine Program run by the Port Angeles Fire Department is gaining financial support after just one year of existence. [...] “It is sort of a retrospective study on patients that Daniel saw we tracked; how often they had called 9-1-1...
Dispatchers stay connected long after hanging up (WV)
Dispatchers are ready and waiting for your call. Once on duty, these trained professional telecommunicators literally wait for the next report of a medical emergency, fire, vehicle crash, shooting or disaster in order to first assist the caller, and then alert and...
St. Paul Police To Redirect Low Priority Incidents To Online Reporting (MN)
MINNEAPOLIS (WCCO) — After the deadliest year of homicides in more than 25 years in St. Paul, police there are changing the way they respond to certain kinds of emergency calls. The Emergency Communications Center will no longer send officers to low priority...
Iowa bill would reclassify 911 dispatchers as first responders
CLINTON, Iowa (KWQC) - Two bills making their way through the Iowa state House and Senate would reclassify 911 dispatchers as first responders in Iowa. Federally, 911 emergency dispatchers are classified as clerical workers. "We are the first line of communication for...
Police search for driver who damaged QVEC lot with ‘donuts’ and ‘burnouts’ (CT)
KILLINGLY - State police are searching for the driver of truck who damaged sections of the Quinebaug Valley Emergency Communications Center’s recently upgraded parking lot this week. Troopers on Sunday were called to the 1249 Hartford Pike, East Killingly, home of the...
Borough Looks At Funds To Hire Three 911 Dispatchers (AK)
The Kenai Peninsula Borough Assembly will look at an ordinance at their meeting on Tuesday that would cover the cost of funding three new borough dispatch positions. The total cost according to the ordinance would be approximately $345,000 on an annual basis. In...
Santa Clara County Employee Strike Could Happen Friday (CA)
Some 12,000 9-1-1 dispatchers, social workers, health and hospital workers, nurses, park workers, janitors, clerks and roads and maintenance workers -- among others -- represented by Service Employees International Union Local 521 plan to go on strike Friday unless...
Fire Department to test emergency alert system Feb. 25 across San Angelo (CA)
SAN ANGELO — The San Angelo Fire Department will perform a test of the emergency alert system at 10 a.m. Tuesday by phone calls. On Tuesday, Feb. 25, the alerts will be sent out over landlines using reverse 9-1-1 and will also be posted...
Former Central Point OSP dispatcher Dina Rudesheim honored with ‘end of watch’ call (OR)
MEDFORD, Ore. — Friends, family and law enforcement extended family are mourning the death of a longtime Oregon State Police Dispatcher Dina Rudesheim who died earlier this month. Law enforcement in Jackson County took to the police airwaves to honor her with an...
Day by Day: On worst days, 911 call takers are there (OH)
"Imagine being there for everyone's worst day, every day. The reward is absolutely knowing you made a difference with each shift." These words from Johnna Sells, Franklin County 911 coordinator, tell us what telecommunicators deal with on every shift they work. Never...
Owensboro-Daviess Co. Dispatch installs program for quicker response (KY)
OWENSBORO, Ky. (2/24/20) — Owensboro-Daviess County Central Dispatch has implemented a new technology designed to improve notification of fire incidents to the Owensboro and Daviess County fire departments as well as Daviess County Volunteer Fire Departments....
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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