Barren-Metcalfe Emergency Communications Center 30th anniversary celebration was held Friday, March 1st. While rain poured outside it had no chance in dampening the sunny bearing of Beverly Harbison, director of the center, who was abuzz welcoming guests from all...

Maryland’s top elected leaders on Friday praised the police response to this week’s threat of gun violence at the State House and said they’re taking steps to improve communications around the sprawling state office campus during future emergencies. A new text alert...

“No matter the timing, one thing is clear—we let down many of our customers, including many of you and your families. For that, we apologize.” In the letter released on Sunday, Stankey noted that AT&T’s restoration efforts on Feb. 22 prioritized service on the...

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Tompkins County 911 Center in Ithaca, NY, has recently been acknowledged by the National Center for Missing & Exploited Children (NCMEC) for its commitment to the safety of children. The recognition comes as a result of the center's active participation in the...

According to CNN, there have been at least 12 school shootings as of February 16, 2024. Seven people were killed and at least 19 injured. Nine attacks took place at K-12 schools, and the rest on college campuses. READ FULL ARTICLE

AT&T's network went down for many of its customers across the United States Thursday morning, leaving customers unable to place calls, text or access the internet. By a little after 3 pm ET, roughly 11 hours after reports of the outage first emerged, the company...

A high school in Colorado started a class this year to train teenagers to answer emergency calls in hopes of assisting in a shortage of 911 dispatchers. Calhan High School, a public high school in Calhan, Colorado, started the new course this year in addition to their...

BUTLER COUNTY, Ohio — Lawmakers at the Ohio Statehouse are continuing to listen to public testimony on the Safe and Reliable Texting Act, which would require specific technology that would ensure the texts Ohioans to send to dispatch are secure and encrypted.

The legislation listed below includes key enactments related to the 911 system in 2023, such as administration, fees and funding, 911 telecommunicator reclassification and Next Generation 911 (NG911).   READ FULL ARTICLE

​February 16, 1968, history was made in Haleyville, Alabama, with theinaugural 9-1-1 call, marking a transformative moment for emergencyresponse in America.

Heartland Fire & Rescue launched a pilot program in 2023 to make its emergency medical system more efficient by diverting some 911 calls to nurses. Through the El Cajon Community Care program, callers not in life-threatening situations can choose to be transferred...

ALLEGHENY COUNTY, Pa. — A former Allegheny County emergency dispatcher has been indicted by a federal grand jury in connection to a child porn investigation. Robert Bookshar is in federal custody after being indicted on 20 counts of sexually exploiting minors.

WASHINGTON, D.C., UNITED STATES, February 13, 2024 /EINPresswire.com/ -- The Next Generation 9-1-1 Institute (NG9-1-1 Institute or Institute) is pleased to announce that Senator Ted Budd (R-NC) has agreed to serve as the Co-Chair of the NG911 Caucus. Senator Budd’s...

First Responder Communication Stay at the Forefront of Innovation with 5G Upgrades, Coverage Enhancements, and Mission-Critical Services. PRESS RELEASE READ FULL ARTICLE

GATES COUNTY, N.C. — If you need to call 911 in Gates County, chances are that call is being answered in Perquimans County. Officials said it’s all because of staffing shortages. “We redid the schedule and then we lost another one. And then we redid the schedule again...

By James Careless With its ability to work with voice, photos, videos and text messages, there is no doubt that Next Generation 911 (NG911) is a massive improvement over the existing 911 system that can only handle voice calls and only provide locations for landline...

PORTLAND, Ore. (KOIN) — Jacqueline Hoyt fell in October and fractured her pelvis. She tried to call 911, “which sent me off to the non-emergency” line. She heard this recording: “Please stay on the line and have your address ready for the next available call...

Members of the D.C. Council grilled the head of the District’s 911 system Thursday about her agency’s staffing, ability to answer emergency calls on time and overall transparency – with one councilmember slamming the agency for a “troubling pattern” of not complying...