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Public Safety: Future of Dispatch, Cybersecurity
Emerging advancements in dispatch technology have provided public safety agencies with new and exciting capabilities. As 9-1-1 command centers acquire these next-generation products, the next logical step is to maximize efficiencies by integrating them with external...
Monroe County secures grant to install 911 texting service (OH)
WOODSFIELD — Monroe County residents will be able to text message 911 by early next year, thanks to a grant secured by county officials. The Monroe County Emergency Management Agency, along with six other surrounding counties, secured nearly $80,000 in funding to...
911 dispatchers request to be recognized as first responders (OR)
Dispatchers from the John Day Emergency Communications Agency asked Grant County Court to pass a symbolic resolution recognizing dispatchers as first responders in Grant County. Dispatcher Cammie Haney said a bill in Congress that would reclassify dispatchers as first...
New dispatcher on the line in Grant County (OR)
Christmas morning, kids wake up as excitement fills the air at the chance to open gifts with family — a feeling comparable to when Darian Maynard returned to the Grant County dispatch center to begin her work as the new dispatcher. Maynard recently graduated after...
A Place For My Head: Former Police Officer/911 Dispatcher Jamie Gonzalez Talks PTSD
This week on A Place For My Head, Brandon Thompson and Jerry Petuck discuss a serious issue within the law enforcement community and that’s PTSD. Former police officer/911 dispatcher Jamie Gonzalez, a long time friend of Jerry’s, is featured in the upcoming...
How Peer-to-Peer Texting Could Play a Role in Disaster and Pandemic Response
By Brandi Vincent
As America fights a global pandemic and braces for what could be an alarmingly active hurricane season, public safety agencies looking to modernize response efforts have a new option to participate in personal, two-way conversations directly with each other and with those they serve—via text message.
RumbleUp, a peer-to-peer texting app that’s made notable waves for political and advocacy campaigns in recent years, was accepted into the FirstNet App Catalog, a dedicated library of secure applications that can be used by more than 12,000 public safety agencies. The addition could enable first responders to directly text people on the ground in support of COVID-19 testing and contact tracing efforts, as a lifeline during hurricanes, and other natural disasters or unexpected events and much more. READ MORE
Public Safety Dispatcher- Police (Temporary/Part-Time) (CA)
Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal...
MCSO moves a step closer to getting new and improved 9-1-1 system (OH)
ZANESVILLE – A bid opening took place today at the Muskingum County Commissioners Office to find out who will supply the equipment. The software company, Civica, was the lone bidder for the project with a bid of just over $146,000. The 911 computer stuff we have has...
NextGen 911 alive and well in Elko County (NV)
ELKO — Elko County’s Next Generation 911 system that is now live in Elko and West Wendover was installed in record time and has first-of-its-kind capabilities, according to Darold Whitmer, senior vice president of strategic relationships for NGA 911 LLC. “We rolled...
NENA Supports Designation of 9-8-8 as the National Suicide Prevention Lifeline Number
NENA Supports Designation of 9-8-8 as the National Suicide Prevention Lifeline Number
35 minutes ago (0 Comments)Posted by: Chris NussmanNENA applauds the FCC’s work to implement 9-8-8 as the nationwide short code for the National Suicide Prevention Lifeline. For more than 50 years, the nation has benefited enormously from the development of universal access to emergency response, and suicide-related calls are a significant portion of the 9-1-1 call load. We believe a dedicated, easy-to-remember suicide prevention lifeline will lead to more robust, specialized help for such callers and save lives, while taking some of the burden off our 9-1-1 systems.
$415K contract for communications approved (NY)
JOHNSTOWN — A $415,749 contract for a new Fulton County communications system was recently approved by county supervisors. The Board of Supervisors’ Public Safety Committee voted to contract with Motorola Solutions at the request of county Emergency Management...
Oakmont adds email option to alert system (PA)
Oakmont officials recently added an email option to the borough’s alert system in an effort to reach more residents. The borough last year launched a free mobile phone text alert notification to provide emergency and nonemergency communications to residents and...
Statement: Communication issues in responding to double homicide on Volunteer Dr (MO)
Columbia and Boone County first responders said there were communication issues responding to the double homicide on Volunteer Drive and agencies are taking steps to improve coordination responding to violent incidents with injuries according to a joint...
Minocqua Police Chief Looks To Reorganize 9-1-1 Center (WI)
MINOCQUA – The Minocqua Police Department will soon have to replace three positions in its 24/7-dispatch center. Its police chief says now is the time to make some staffing changes. Current staffing levels call for four full-timers and four part-timers. While all...
FirstNet expands, advances public safety communications capabilities statewide (MD)
ANNAPOLIS — Maryland’s first responders are getting a boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements statewide. The new infrastructure is a part of the FirstNet network expansion...
Another levy request proposed to help 911 Center (MT)
When Flathead County voters go to the polls in November, they likely will once again be asked to consider a mill levy to help fund the Flathead Emergency Communications Center, six years after the last such effort came up short. The county commissioners will vote at...
‘Scariest I’ve been in my entire life’; 911 dispatcher helps dad deliver son over phone (VA)
FRANKLIN Co., Va. (WSET) -- A Franklin County dispatcher now has a close bond with a family after she helped deliver a baby boy over the phone. Connor came into the world nine days early on June 20 at the surprise of his parents, Ashley and Anthony Hodges. Thanks to...
City endorses 911 upgrades (ID)
PAYETTE - At its regular meeting on July 6, the Payette City Council addressed a letter penned by Mayor Jeff Williams to the Idaho Public Safety Communications Commission, to endorse a grant application to fund upgrades of Payette County’s 911 system. The letter reads...
Rochester Emergency Communications Department Seeks Re-Accreditation, Invites Public Comment (NY)
The Emergency Communications Department (ECD), under the direction of Director Michael J. Cerretto, is an accredited agency through the Commission on Accreditation for Law Enforcement Agencies (CALEA). The ECD is scheduled for a virtual site-based assessment as part...
Tigard mayor proposes 12-member public safety transformation commission (OR)
Tigard's mayor is moving forward with plans to create a Tigard Public Safety Transformation Commission to consider and act on issues important to the community involving the city's police department. That commission would research and look at a variety of topics –...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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