The Owen Sound Police Service completed 911 transfer tests this week, finishing a long and difficult process of Next Generation 911 compatibility. Earlier this year, the Service completed its first test call with Bell Canada. In recent months, the Service has...

The union representing city of Spokane fire dispatchers is once again at odds with leaders of the county’s new 911 dispatch center. The dispatch center, Spokane Regional Emergency Communications, or SREC, switched to a new computer system last week that limits the...

For years, local officials and residents have raised alarms over mishandled dispatches by the District’s Office of Unified Communications, which handles the city’s 911 calls. A recent error during a water-rescue operation in the Potomac River has renewed calls for...

A Cincinnati 911 dispatcher has been suspended for allegedly failing to send help to a man suffering a stroke last month, according to reports. City Manager Patrick Duhaney, in a Monday email to City Council, called the dispatcher’s supposed...

Providing for the safety and welfare is an essential focus of local government. Lee County’s Department of Public Safety, in partnership with the Lee County Sheriff’s Office and the Boca Grande Fire Department, provides these services to keep our community a pleasant...

PRESS RELEASE: A critical emergency communications project launched this week in San Juan County. A collaboration between San Juan County, Fire and EMS agencies, the Sheriff’s Office and Public Works, the project gained strong support from residents across all islands...

August 1, 2020, marked the 15-year anniversary of Dispatch Supervisor Tessa Cupp as a 911 Dispatcher for the City of Coos Bay. During her time at the department, Cupp has served in numerous roles for the department including Dispatcher, Dispatch Supervisor, Dispatcher...

Kentucky State Police is seeking to fill 30 full-time and part-time telecommunicator positions at 14 various post locations across the commonwealth. KSP spokesperson Sgt. Josh Lawson said the agency is experiencing an unprecedented level of telecommunicator vacancies....

Centralized training for future safety communications professionals will soon be a reality in Lake County. Auburn Career Center recently launched a new Adult Workforce Education Public Safety Telecommunicator class as a component of the vocational school’s adult...

ADRIAN — After two 911 outages this year, the Lenawee County Sheriff’s Office is working to try to prevent further problems with its 911 vendor and strengthen its backup plans in case it happens again. At a meeting of the Lenawee County Board of Commissioners...

SPOKANE COUNTY, Wash. - Spokane Regional Emergency Communications has officially gone live with its Emergency Medial Dispatch system, shifting fire dispatch duties to the SREC 911 center. SREC says with this transition from SREC Fire to SREC 911 they are making steps...

The Owen Sound Police Service completed 911 transfer tests this week, finishing a long and difficult process of Next Generation 911 compatibility.  Earlier this year, the Service completed its first test call with Bell Canada.   In recent months, the Service...

Lexington, SC (Paul Kirby) - Lexington County’s 911 Communications Division held its quarterly In-Service Training this week and during that training, a number of awards and recognition for employee achievements were presented. Employees who have also been promoted...

Cape Girardeau County has taken another step toward adding texting capability to its 911 emergency system. The County Commission on Thursday approved a resolution to accept a $9,140 grant from the Missouri 911 Service Board. That money will be added to $13,710 already...

SIDNEY – The Shelby County commissioners will continue to review and study possible options to improve the county’s radio communication system after hearing presentations and receiving feedback from first responders. Shelby County emergency medical services chiefs,...