Half of the Grant County Central Dispatch staff is currently out of commission after a positive COVID-19 case and subsequent quarantines. Public Safety Communications Director Michael Clayton told Grant County Commissioners at the board’s regular meeting Monday that...

LUBBOCK, Texas– Lubbock County 911 dispatchers have all hands on deck to serve the community during these uncertain times of COVID-19. As the first to respond to any emergency dispatchers are learning to adhere to new protocols in order to account for calls concerning...

PRINCE WILLIAM COUNTY, Va. (WDVM) — Prince William County public safety officials have announced a new app that will allow individuals to provide information to 9-1-1 operators.  The service, called “smart 9-1-1”, allows residents to make a free account,...

The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) recommended BSO’s Regional Communications for reaccreditation. BSO’s Regional Communications is the largest CALEA accredited communications center under the Public Safety Communications...

LEBANON, Pa. (WHTM) — A new memorial is being planned in Lebanon County to honor first responders currently serving and those who died in the line of duty. It will be built in conjunction with the new Lebanon County 911 communications center. The county is in the...

HOLBROOK — Director Steve Hooke and the staff at the Holbrook Regional Emergency Communications Center (HRECC) would like to educate residents about accidental 911 calls and what residents should do if they accidentally call 911 or without knowing. The HRECC reports a...

The Chillicothe Police Department will have a new 911 Dispatcher beginning in early November.  The Chillicothe City Council approved hiring Amanda Floyd as a Full-Time Dispatcher in their executive session Monday. Floyd was hired to replace a dispatcher that...

Love County dispatchers made the final transition into the new Justice Center last month.  The long-awaited facility opened in Dec. 2019 after voters approved a sales tax hike to help fund its construction. Along with the ability to house officers and up to 100...

LOUISVILLE, Ky. — A presentation once used to train Kentucky State Police (KSP) cadets quotes Adolf Hitler, uncovered student journalists from duPont Manual High School. The story, which you can now find on various national news outlets, was first reported by the high...

READING, Pa. – The Berks County commissioners voted Thursday to allow for the transition to the next generation of 911 services (NG911) by allowing vendors and agencies to access the county's existing 911 data. Brian Gottschall, director of the Berks County Department...

JAMESTOWN, N.D. (NewsDakota.com) – The Trump Administration announced that the United States Department of Agriculture (USDA) is investing $7 million to provide broadband service in unserved and underserved rural areas in North Dakota. This investment is part of the...

PRINCE WILLIAM COUNTY, VA – Public safety officials in Prince William County announced today that Smart911 is now available to all individuals. Smart911 is a free service that allows individuals and families to sign up online to provide key information to 9-1-1 call...

The Town of Oyster Bay is looking for volunteers to help senior citizens register for Smart911, a free public safety service offered by the Nassau County Police Department that allows residents to provide 911 emergency call takers and emergency responders with one’s...

PULASKI COUNTY, Va. (WDBJ) -Pulaski County has received a grant that will give about 2,000 of its residents better, or in some cases, new access to broadband. “The need couldn’t be any larger than right now," said Pulaski County Administrator Jonathan Sweet. Sweet...

Columbia Community Relations Director Steve Sapp will retire Jan. 14 after 41 years of service to the city.  "My entire career has been dedicated to public service and to the residents of mid-Missouri," Sapp said in a news release Wednesday. He first started...

CLEVELAND — October 28 is First Responders Day, and we want to take time to say thank you to all first responders. The work they do, truly saves lives. We talked to Ken Kostal, a local dispatcher who helped a father in Richmond Heights save his 1-year-old son on...

The city of Portland would hire a new public safety director, using funds drawn from the police, fire and emergency communications bureaus for the $300,000 position under a proposal that goes before the City Council on Wednesday afternoon. The new director would work...