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‘Help is on the way’: Dispatcher coaches couple as baby is born in parking lot (NY)
The husband sounded nervous. "My wife's in labor. I think she's actually going to have... just deliver... right now." Calling 911 from an empty parking lot near Buffalo Niagara International Airport, he could tell that his wife, Cassandra, wasn't going to make it to...
COVID-19 cluster identified at 9-1-1 communication center (NC)
MACON COUNTY, N.C. (WLOS) — Macon County Public Health reported Wednesday, Dec. 23, it has identified a COVID-19 cluster of positive cases in Macon County’s 9-1-1 Communication Center. Five staff members at Macon County’s 9-1-1 Communication Center have tested...
CITY OF NEW ORLEANS IN COORDINATION WITH ORLEANS PARISH COMMUNICATION DISTRICT ANNOUNCE FCC JANUARY EMERGENCY COMMUNICATIONS COMPLIANCE DEADLINES FOR BUSINESSES (LA)
NEW ORLEANS —The City of New Orleans Department of Economic Development, in partnership with the Orleans Parish Communication District (OPCD), today announced the Federal Communications Commission’s (FCC) deadline of Jan. 6, 2021 for businesses and organizations to...
Seminole County begins administering 8,100 Moderna COVID-19 vaccines (FL)
SEMINOLE COUNTY, Fla. — Seminole County and the Florida Department of Health began vaccinating some residents on Wednesday. The county will administer vaccines in accordance with the State of Florida’s order of prioritized groups, which are: Priority 1A:...
Senator Kearney Announces $7.5 Million in Local Grants (DE)
SPRINGFIELD − December 23, 2020 – Senator Tim Kearney (D – Delaware/Chester) today announced $7.5 million in state grants will go to projects across Delaware County. “These funds will support incredibly important projects that will reach so many people throughout...
Bids Awarded For County Tower Project (IN)
Bids for the public safety communications system project were awarded by the Kosciusko County commissioners Tuesday. All bids for the project were opened Dec. 15 and taken by Terry Burnworth, of Pyramid Consulting, to review before making his recommendation to the...
Carroll Council Discusses Changes In Allocations For Communication Center; Including Possible Dissolution Of Agreement With County (IA)
Monday’s Carroll City Council meeting, City Manager, Mike Pogge-Weaver, presented information received at a recent Carroll City/County Communications Center Commission meeting. The data he shared shows calls recorded are for more than just 911. Fifty percent of the...
Nebraska State Patrol to move most operations to former Verizon call center in Lincoln
LINCOLN — The former Verizon Wireless call center has a new tenant, and it’s not who you might expect. The Nebraska State Patrol announced Monday that it would consolidate most of its operations in the building at 4600 Innovation Drive, near Interstate 80 and...
New tower to bring cell service to northern Minnesota’s Gunflint Trail, parts of Boundary Waters
DULUTH – Cellphone service could soon reach some of Minnesota's most remote northern wilderness, including the Gunflint Trail and parts of the Boundary Waters Canoe Area Wilderness. The Cook County Board on Tuesday approved a lease agreement allowing AT&T to build...
Facing intense scrutiny, head of DC’s 911 call center decides to leave
The leader of D.C.’s 911 emergency call center for nearly five years has decided to step down as she faces an audit and intense scrutiny over how her agency operates. Mayor Muriel Bowser said Office of Unified Communications Director Karima Holmes will be moving on...
Kalamazoo Official Apologizes Over Handling Of Public Safety Chief’s Exit
KALAMAZOO, Mich. (AP) — After acknowledging that the public safety chief didn’t retire but was fired, the city manager in Kalamazoo publicly apologized for not telling the whole story.City Manager Jim Ritsema said disclosures of Karianne Thomas’ departure in September...
Congress repeals T-Band auction as part of massive funding bill with COVID-19 relief
Public-safety and business-industrial licensees with LMR systems on T-Band spectrum would be able to continue operating those networks, thanks to a scheduled auction of the airwaves being repealed as part of the massive federal funding legislation passed yesterday by...
You can now text 911 in New Orleans when having an emergency, city officials say (LA)
New Orleans residents and visitors having emergencies can now talk to first responders by video when they call or text 911, thanks to a program city officials say will be a big help for people in crisis. The Orleans Parish Communications District, which handles the...
Radford City Police Department to help kids ‘track’ Santa on Christmas Eve (VA)
RADFORD, Va. (WDBJ) - Kids have a chance to call and track Santa’s sleigh though the Radford City Police Department and their 911 Communication’s Center. The call to ‘track’ Santa also doubles as a learning opportunity. Kids will be able to call and find out Santa’s...
NSW Telco Authority Launches Ten-Year Future-proof Operational Communications Plan for the Emergency Services
NSW Telco Authority Managing Director Kylie De Courteney said the Operational Communications Strategy 2020 (OCS 2020) is a blueprint for delivering data-enabled services to improve on-the-ground coordination and decision-making during emergencies when every second...
A quiet, steady communications revolution has radically improved response in public safety
In moments of crisis, quick action and modern technology are critical to successfully respond to emergency events. For front-line professionals to be impactful, they need communication systems that function well, enable broader coordination, and are interoperable....
Manipur CM launches emergency support system (India)
IMPHAL: Chief minister N Biren Singh on Saturday launched an emergency response support system at the 1st BN Manipur Rifles complex in Imphal. People can now call on 112 to activate the system when they require emergency assistance from the police, fire service, and...
911 dispatchers help carry the weight of St. Joseph (MO)
About 75 times a day, Rochelle Esparza will answer the phone with the same response, “St. Joseph 911, where’s your emergency?” Esparza has been a St. Joseph 911 dispatcher for 12 years, and each day is completely different than the last. As a dispatcher, Esparza, as...
How NG911 enables citizens to send video, text to 911
Police Executive Research Forum COO Kevin Morison says that NG911 is really about “bringing the country’s 911 system into the 21st century.” Part of that transition involves enabling the 911 system to receive the videos and texts available from the public during a...
Foxborough Fire & Rescue Designated As Class 1 Community (MA)
Foxborough, MA — The Foxborough Fire & Rescue Department is proud to announce our designation as a Class 1 Community by the Insurance Service Office, the highest possible rating for a municipality. The Insurance Service Office, ISO, rates communities and their...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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