irst responders across Pennsylvania’s Northern Tier and in Clearfield County are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet(link is external) cell sites in the region.  This new infrastructure...

MORRIS COUNTY, NJ - A $26 million dollar communications upgrade that will double the operating capacity of the emergency radio network and infrastructure relied upon daily by Morris County law enforcement, emergency management, and municipal first responders is coming...

A mother from Missouri allegedly died last year because 911 dispatchers did not believe her young son when he called begging for assistance, according to a new lawsuit. The mother, identified as 40-year-old Cathryn McClelland, died in Kansas City on July 22,...

Two FDNY emergency medical technicians were robbed at gunpoint after racing to a bogus medical emergency in a Brooklyn public housing building early Saturday. The 2:40 a.m. heist was the second time in a week that EMTs have been held up...

MORGANTOWN, W.Va. – West Virginia’s first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements. According to a press release, this new infrastructure is a part...

The Alameda County Regional Emergency Communications Center as of Monday has joined many other agencies in the region in offering the option of sending text messages to 911. The communications center, a division of the Alameda County Fire Department, is giving the...

Although it hasn’t been widely utilized, data shows most of the 911 texts that are routed to the city of Denton’s dispatch system are related to welfare concerns and domestic disturbances. If you have a cellphone and you’re within the Denton County limits, you can...

Detroit — Some city police officers responding to runs that may involve the mentally ill soon will be accompanied by behavioral health specialists, as part of an initiative rolled out Monday which aims to address what Detroit's top cop describes as one of...

Medford’s new state-of-the-art police station is finally open. Though the ribbon cutting originally scheduled for Dec. 8 had to be cancelled due to surging coronavirus case numbers, Medford police officers and city emergency dispatchers have already moved into their...

Combining Whatcom County’s two 911 dispatch centers, whose operators separately send law-enforcement officers or firefighters to calls for service, is back on the County Council’s agenda. It’s both logical and a cost-saving measure to combine the two 911 centers, said...

The Lyon County Emergency Communications Center is encouraging citizens to look into two unique programs aimed at assisting special needs individuals in times of crisis. LCECC Director Roxanne Van Gundy joined KVOE's Morning Show Friday to discuss the county's Special...

MONTPELIER — The Central Vermont Public Safety Authority is on the cusp of commissioning a telecommunications needs assessment its board views as a foundational step in improving emergency communications in the region. The process has taken more than a year, required...

Stacy Shotwell has lived in the Nashville area since 1998. She is currently in training for 911 Dispatcher at her local police department. Previously, she was an Operations Manager for 15 years at a non profit organization, Marriage Dynamics Institute. Stacy offers...

DALLAS — Councilmembers in San Antonio approved a program Thursday that sends some 911 callers to telemedicine when they request help. It’s a service that no other city in the country has authorized. The San Antonio Fire Department “is beginning to route dispatch...

The Mendocino County Sheriff’s Office would like to announce that people in Mendocino County now have the ability to text their emergencies to 9-1-1 using a cellular phone. Text to 9-1-1 is designed for hearing or speech impaired members of the community, those in a...

After 34 years of serving Pittsylvania County as a dispatcher, Joann Luck has signed off for the last time. Now after working her final day on Dec. 2, she's answering the call of retirement. Born and raised in Pittsylvania County, Luck graduated from Gretna High...

In a matter of seconds, emergency situations can escalate without warning. A new update to the technology used by 911 dispatchers in Minot.. will help identify these situtations more quickly and with less chance for error. After receiving a $5,000 grant from the St....